Metro customers must switch to a T-Mobile Postpaid Voice plan to take advantage of Smartphone Equality benefits.

Smartphone Equality eligibility grants the ability to join T-Mobile's Equipment Installment Plan (Device Financing) with $0 down for most 5G smartphone devices and no credit check. https://www.t-mobile.com/support/account/eip-equipment-installment-plans

Yes, Metro customers moving to T-Mobile qualify for service, device and other promotions as long as they meet the eligibility requirements for that promotion.

Customers are eligible for Smartphone Equality by paying their bill on time at Metro for 12 consecutive months​

You can check your upgrade eligibility by calling Customer Care at 1-888-8Metro-8, or by visiting a Metro by T-Mobile store.

If you are not yet upgrade eligible (less than 12 months of on-time consecutive Metro payments) there are still options available to you. The Jump! On Demand Program offers $0 down on lots of a great smartphones, but there may be a credit check required. https://www.t-mobile.com/offers/jod-upgrade

Visit your nearest T-Mobile store: https://www.t-mobile.com/stores/locator

No. You can trade in your old phone at T-Mobile and get credit towards a new one any time you purchase a new phone. Want to know how much your phone is worth? Get an estimate at a T-Mobile store or at https://www.t-mobile.com/resources/phone-trade-in

No. You can bring your own device or purchase a device at full price and activate it at any time at a T-Mobile store.