Use these simple tools to manage your account and stay connected — online or in the app.
Online payments
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Autopay
Sign into My account and go to e-wallet to set up Autopay today.
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My account
Sign into My account to make one-time payment in minutes.
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Easy pay
Make a one-time payment without signing into your account.
By phone
By mail
General
T‑Mobile Customer Relations
P.O. Box 37380, Albuquerque, NM 87176-7380
In the app
Download the MyMetro app
Visit a store
Visit a Metro by T‑Mobile store for information on devices and services, to make a payment, or access to:
-Store assistance
-Store payment machine
-Drop box
-Authorized payment center
