AutoPay
Sign into My Account and go to ewallet to set up AutoPay today!
My Account
Sign in for My Account to make a payment in minutes.
Express Pay
Make a one-time payment without signing in to your account.
Customer
Service
888-8metro8 (888-863-8768)
*611 from your Metro® by T-Mobile phone
Make a
Payment
*99 from your Metro by T-Mobile phone
888-8metro8 (888-863-8768)
Premium Handset
Protection
Contact Assurant at
1-800-316-2075
https://fastclaim.com/metro/
Visit a Metro by T-Mobile store for information on devices and services, or to make a payment for access to:
- Store assistance
- Store Payment Machine
- Drop box
- Authorized Payment Center
Payments
Metro by T-Mobile
PO Box 5119
Carol Stream, IL 60197-5119
General
Metro by T-Mobile
PO Box 601119
Dallas, TX 75360
Rural calling issues
Are you experiencing early or false ringing, or problems completing calls to rural recipients? Click here to get help.