Order Status

To track your order, please enter your email address or MetroPCS Purchase Order Number found on your confirmation email. The Purchase Order Number is in the bold section of the email and listed right after your email address under Purchasing Information. Your order information can be retrieved by email for 30 days and by Purchase Order Number for 60 days after the order was created.

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Order Date Order # Status

Please note:

The sales tax amount shown is the sum of applicable state, county, city, transit or other sales taxes that have been individually calculated in accordance with state and local laws. The cumulative tax rate is shown for informational purposes only.

UPS shipping on all phone purchases. Ground, 2-Day and Overnight shipping may be available. Orders placed before 3:00 p.m. EST on a business day will normally ship the same day. After 3 p.m. EST, orders will ship the next business day. Business days are Monday through Friday, except major holidays. UPS delivers for MetroPCS on Saturday but not on Sunday. 

Use of MetroPCS services acknowledges acceptance of the MetroPCS Terms and Conditions of Service. Visit metropcs.com or a MetroPCS store for information on specific Terms and Conditions of Service, coverage areas, handset capabilities and any applicable restrictions. MetroPCS services for personal use only.


Please enter a valid Email Address.
Zip code is mandatory.
Please enter your Email Address or Order ID to track your order.
Please enter your Email Address OR Order ID. You do not need to enter both.
The "To" date cannot be earlier than the "From" date.
No order matched your search