Dear valued MetroPCS customer,

It's with great excitement that I share with you today's news that MetroPCS and T-Mobile USA have officially joined forces.

For more than 11 years now, MetroPCS' goal has been to provide you with exceptional wireless service at a tremendous value. Now that we're part of T-Mobile, our commitment to you does not change, nor does our great service. In fact, we believe things are only going to be better as we will have the ability to deliver more of what you demand and deserve.

You might ask, "What happens to my MetroPCS service?" We believe your service will only improve as we continue to grow. The reason so many of our customers choose MetroPCS now is the unmatched value we provide. Going forward, using T-Mobile USA's network, we will continue to improve on our "best deal in town" promise of delivering our no-annual-contract mobile services with significant savings.

And you're probably asking, "What do I have to do?" Not a thing -- your plan stays the same, your phone number stays the same and your phone will work just like always. But now, you're part of something bigger and better that will soon provide you with even more choice and value.

  • More coverage soon with a nationwide 4G network, and a stronger, nationwide 4GLTE network coming later this year.
  • More choice with access to a wider selection of the latest and greatest 4G smartphones and more features and services that will enhance your mobile experience.
  • More value with simplified, affordable rate plans with taxes and fees included, but without the need for an annual contract.
  • More resources to deliver the highest quality of service.

Whether you're a new customer or have been with us for years, you've seen our selection of phones grow significantly with the latest brands and cutting-edge technology. We'll continue to stand behind our products and services and will provide the resources to ensure your phone is supported today and well into the future.

We're excited to step into the next chapter of MetroPCS' history together and will continue to update you along the way. For more information please refer to our list of frequently asked questions.

On behalf of all of our employees and retail partners, we thank you for choosing MetroPCS and look forward to delivering you a better wireless experience for years to come.


Tom Keys
Tom Keys
Executive Vice President & COO
MetroPCS Brand