INTRODUCING

Metro Flex

FREE 5G phones when you join.
SAME great deals as new customers when you stay.

As the leader in prepaid wireless, we’re changing the game for good. With Metro Flex, there’s no gotchas and no gimmicks—just great deals.

Here's how to get started:

Pick a FREE 5G phone.

Choose from the brands you want like Samsung, Motorola, REVVL, and more.

Step one

Choose a plan.

Sign up for one of our feature-packed Metro Flex plans and get benefits like Prime and more.

Step two

Stay for great deals.

Once you join Metro, you’ll get the same great deals as new customers on select devices as early as every 12 months when you trade in your phone.

Step three

Welcome to Metro Flex.

A wireless experience that is simple, predictable, and transparent.

Metro Flex

Start

$50/mo.

with AutoPay

$55 for the first month.

Unlimited plan features, plus:

  • 8GB of hotspot data
  • 100GB Google One membership
  • 1-year VIX Premium subscription ON US




Metro Flex Start deals when you bring your number and verify your identity.

REVVL 7

Get the REVVL 7 5G for FREE.

T-MOBILE

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TCL 50 XL 5G

Get the 50 XL 5G for FREE.

TCL

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Motorola moto g 5G 2024

Get the moto g 5G 2024 for FREE.

MOTOROLA

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Metro Flex

Up

$60/mo.

with AutoPay

$65 for the first month.

Unlimited plan features, plus:

  • 25GB of hotspot data
  • 100GB Google One membership
  • 1-year VIX Premium subscription ON US
  • Unlimited texting to 210+ countries and destinations




Metro Flex Up deals when you bring your number and verify your identity.

Samsung Galaxy A15

Get the Galaxy A15 5G for FREE.

SAMSUNG

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Motorola moto g power 2024

Get the moto g power 2024 for FREE.

MOTOROLA

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Nokia G310 5G

Get the G310 5G for FREE.

NOKIA

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Unlimited plan features, plus:

  • Includes everything on Metro Flex Up
  • Plus, Amazon Prime included
    • Fast, Free Delivery
    • Endless entertainment on Prime Video
    • Score free games with Prime Gaming
    • Get ad-free music with Amazon Music


Metro Flex Plus deals when you bring your number and verify your identity.

Motorola moto g power 2024

Get iPhone 12 with 5G for $99.99

APPLE

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Samsung Galaxy A35 5G

Get a Galaxy A35 5G for FREE.

SAMSUNG

​​​​​​Shop now
Motorola moto razr 2023

Get a moto razr 2023 for $99.99

MOTOROLA

​​​​​​Shop now

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

Learn about your plan's details with Broadband Facts.

Benefits that make it easy to stay.

You’re in control. Trade in your phone every 1, 2, or 3 years.

The longer you stay, the more choices you have. With Metro Flex you’ll always get the same great deals as new customers on select devices when you trade in your phone.

REVVL 7 with a triple-camera system and big screen.
T-MOBILE

Get our best REVVL offer every year with Metro Flex.


Packed with all the amazing features you want. With ZERO activation fees—no gotchas, no gimmicks.

There’s more to love with Metro.

We’re taking the Yada Yada out of wireless.

Man and women smiling

Got Questions?

I want to join Metro; how do I sign up for Metro Flex?

If you are a new customer, here is what you need to do to join Metro and get your first free phone on a Metro Flex Start, Metro Flex Up, and Metro Flex Plus plan:

  1. Visit your nearest Metro store or shop online at metrobyt-mobile.com/phone-plans or call 1-888-8Metro8, then select the option for “new customer.”
  2. Choose an unlimited Metro Flex plan that suits your needs, starting at $50/mo. with AutoPay ($55 first month).
  3. Bring your number and ID. An email address is also required to sign up.
  4. Choose a free 5G phone from the brands you want, like Motorola, T-Mobile REVVL, and more.

That’s it. You’re now part of Metro Flex

Which phones can I get for free when I join Metro on a Metro Flex plan?

There are several options to choose from. Check the full list of phones on metrobyt-mobile.com/metroFLEX or at your nearest Metro by T-Mobile store.

What are the eligibility requirements for a new customer to get a free phone with a Metro Flex Plan?

Bring your number and ID, and choose any Metro Flex plan, starting at $50 a month with AutoPay ($55 first month). You’ll have the option to choose from a variety of 5G phones from brands like Motorola, T-Mobile REVVL, and more.

Do I need to present a physical ID to qualify for Metro Flex?

No, a hard copy of an ID is not required for ID Verification. 

I'm joining Metro on a Metro Flex plan, but I don’t want to provide ID. What are the implications of not providing ID?

The best offers are for customers that provide identification verification information when they join. However, after 12, 24, or 36 monthly payments, you can trade in your working phone and get the same great phone deals as new Metro customers on select devices.

If I switch to a lower priced Metro Flex Rate Plan, do I have to give my phone back?

You do not have to give your phone back, but you will be assessed a rate plan downgrade charge if you switch to a lower cost rate plan during the first 6 months, after joining or adding a line, if you received a discounted phone

I’m on a Metro Flex plan, where can I see when I will be eligible to trade in and take advantage of the same great phone deals as new customers?

In as early as 12 months from when you activated your Metro Flex plan, you can trade in your working phone and get the same great phone deals as new customers on select devices. We will send you updates as you reach 6-, 9-, and 12-month milestones toward your next device. Self-service Metro Flex tenure tracking is coming soon.  

Can I join Metro Flex at any location that sells Metro products and services?

You can join Metro Flex in any of the following ways:

New Customers: 

  • In any Metro by T-Mobile store
  • Metrobyt-mobile.com
  • Call Virtual Retail at call 1-888-8Metro8

Existing Customers (changing to a Metro Flex plan):

  • Any Metro by T-Mobile Store
  • Call CARE at 1-888-8Metro8
  • Visit metrobyt-mobile.com and log in to “My Account”
  • Go to the MyMetro app and select “change plan”
  • Call 1-888-8Metro8 and change plans via the interactive voice response.

What Metro Flex phones will be available to me in 12, 24, or 36 months?

After 12, 24, or 36 monthly payments, you can trade in your phone in working condition, and you can get the same great phone deals as new customers on select devices. The longer you stay, the more device options you have. For more information on the phones available at time of trade in, check back here:at www.metrobyt-mobile.com/metroFLEX

I’m a new customer and qualify for the REVVL 7 phone, but I want a Samsung phone. How can I get a free Samsung phone?

Join Metro, bring your ID, bring your number, and sign up for Metro Flex Up or Metro Flex Plus, and you can qualify for a great lineup of devices, including Samsung.

What ID Verification elements will be used to qualify a customer for Metro Flex offers?

  • First name
  • Last name
  • Address
  • City
  • State
  • Zip
  • Phone number
  • Email

Can I switch plans after enrolling in a Metro Flex plan?

Yes, you can change plans at any time. However, moving to a lower cost plan within the first 6 months of activation or adding a line, you will incur a one-time rate plan downgrade charge of $50 to move plans. If you don’t want to pay this charge, you can leave Metro at any time without having to pay, or you can wait 6 months on your current plan. 

I’m already a Metro by customer, how do I get a free phone?

You can switch to a Metro Flex rate plan and get the same amazing Metro Flex deals as new customers on select devices when you stay at least 12 months and trade-in your phone.

You can switch your plan at any Metro store, by calling CARE at 1-888-8Metro8, or through self-serve in:

  • My Account at metrobyt-mobile.com/login/sign-in
  • myMetro APP
  • Call 1-888-8Metro8.