FASTER, EASIER ACCOUNT ACCESS IS HERE
When you log into My Account, check out the new features we've added based on your feedback:
- Simply use your 8 digit Account PIN or answer your security question. (Both are used when calling Customer Service or making changes in store).
- Access new at-a-glance views of data, hotspot usage and more.
- Experience the new mobile version of My Account.
Metro by T-Mobile Alert: The wireless industry is experiencing device change and phone number port out scams that could impact you. We encourage you to take additional security measures to protect your account. Click here to learn more.
For security purposes, you will be sent a six-digit temporary code to enter the first time you log in and periodically thereafter.