Now available through Customer Care.
Contact Customer Care at 888-863-8768 or *611 from your Metro phone to get started. Care is available 6am-2am (Central) 7 days a week.
Metro by
Taxes and fees included.
2 lines
3 lines
4 lines
$50
$75
Unlimited talk & text
Domestic long distance
Voicemail
Available in stores or by contacting Customer Care.
Taxes and fees included.
2 lines
3 lines
4 lines
$60
$90
Unlimited talk & text
2GB high-speed data
Up to 2GB of mobile hotspot data*
Available by contacting Customer Care.
Taxes and fees included.
2 lines
3 lines
4 lines
$70
$100
Unlimited talk & text
10GB high-speed data
Available by contacting Customer Care.
Promotion
Taxes and fees included.
2 lines
3 lines
4 lines
$80
$90
Unlimited talk & text
Unlimited high-speed data
Available by contacting Customer Care.
Unlimited
Taxes and fees included.
2 lines
3 lines
4 lines
$80
$110
Unlimited talk & text
Unlimited high-speed data
5GB of mobile hotspot
100GB
Available by contacting Customer Care.
Unlimited
Taxes and fees included.
2 lines
3 lines
4 lines
$90
$120
Unlimited talk & text
Unlimited high-speed data
15GB of mobile hotspot
100GB
Amazon Prime
Available by contacting Customer Care.
*Hotspot data shared with monthly high-speed data allowance. If congested, the fraction of users > 35GB/mo. may notice reduced speeds and Metro customers may notice reduced speeds vs T‑Mobile due to prioritization. Unlimited on handset and network only. Sales tax and regulatory fees are included in the monthly plan price.
Contact Customer Care at 888-863-8768 or *611 from your Metro phone to get started. Care is available 6am-2am (Central) 7 days a week.
As a result of
A Prime membership gives you the best of shopping and entertainment. Prime members get fast, free delivery on over 100 million items, even free same-day, one-day and 2-hour delivery on some items (available in select cities). Prime also includes streaming of thousands of popular movies and TV shows. Members can watch award-winning Prime Originals, and even add channels like HBO or Showtime. Membership also includes millions of songs that can be streamed on the Amazon Music app or on your Echo simply by asking Alexa. You can learn more about these and other benefits by visiting www.amazon.com/prime.
You can download the following mobile apps from the App Store or Play Store:
As long as you are on the $60 rate plan including Amazon with Metro by
Yes. Sharing benefits through Amazon Household requires both adults to link their accounts in an Amazon Household and agree to share payment methods. Each adult keeps his or her personal account while sharing those benefits at no additional cost. To set up an Amazon Household, go to the Amazon Household main page.
Prime is included as an option with your $60 unlimited rate plan. If you wish to cancel your Prime benefit, please visit the 'Manage Your Prime Membership' page here.
If you do not make your Metro service payment in a timely fashion and your account is canceled, you will lose access to your Prime benefits. Your Prime benefits will start again when you pay for your Metro service and reactivate a qualifying plan.
You can visit the ‘Manage Your Prime Membership’ page here, where your current method of payment will be indicated near the top left of the page in the Billing section. You can also check with Metro by
You can visit the Amazon Prime help page here.
Yes, however additional lines on Heritage Rate plans are not eligible for device promotions. Customers are welcome to bring a compatible device when adding a line or purchase a new device at full retail price.
Members can enjoy the following Prime benefits:
Shopping: Find constant deals on hundreds of thousands of products, including exclusive deals for Prime members with fast, FREE shipping on over 100 million items and flexible delivery options to fit your life.
For a more detailed list of Prime benefits, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=201910360
You must request the Heritage $60 Rate Plan with Amazon by calling CARE at 1-888-8metro8. Metro will send you a text where you will be redirected to Amazon to create your Amazon account and activate the Prime membership. If you no longer have the text and need to register, go to: https://www.metroby
If your mobile service is no longer through Metro by
To learn more about how to take advantage of the offer, go to www.metroby
If your Metro account is suspended for more than 24 hours your Prime benefits will also be suspended. Once you make your monthly Metro service payment your Prime benefits will start again within 24 hours.
You can request a new verification code by going here. If you are still having issues receiving a verification code, please contact Metro customer care at 1-888-863-8768. Note: To receive a verification code, you must be on a qualifying rate plan.
Find a local store or contact Metro Customer Care by dialing 1-888-8METRO8.
Twitch Prime is a premium experience on Twitch, the live streaming video service that’s popular among gamers. Twitch Prime includes free games every month, in-game content for some of the most popular games, a Twitch channel subscription every 30 days at no additional cost, exclusive emotes, and chat badge. Learn more here.