Heritage Plans

Metro by T-Mobile offers these plans to interested customers for a limited time.

$25/mo.

Taxes and fees included.

2 lines

3 lines

4 lines

$50

$75

$100

Unlimited talk & text

Domestic long distance

Voicemail

Available by contacting Customer Care.

$30/mo.

Taxes and fees included.

2 lines

3 lines

4 lines

$60

$90

$120

Unlimited talk & text

2GB high-speed data

Up to 2GB of mobile hotspot data*

Available by contacting Customer Care.

Broadband Facts Mobile Broadband Consumer Disclosure

Monthly Price

  • 1 line $30
  • 2 lines $60
  • 3 lines $90
  • 4 lines $120

This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.

Additional Charges & Terms

Provider monthly fees Included in monthly price
One-time fees
  • Device connection charge $25/line
Early termination fee $0
Government taxes Included in monthly price

Discounts & Bundles

There may be additional billing discounts available.

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.

Participates in the ACP Yes

Speeds Provided with Plan

  • Typical Download Speed 79 – 357 Mbps (5G)
  • Typical Upload Speed 6 – 30 Mbps (5G)
  • Typical Latency 17 – 32 ms
Data Included with Monthly Price 2GB high-speed, then unlimited at 128kbps
  • Charges for Additional Data Usage $0
Network Management Policy
 
Privacy Policy

Customer Support

Contact Us

From your Metro by T-Mobile phone: *99
Call: 1-888-863-8768 / TTY 711

Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer

Unique plan identifier: M0006945950MTI000000000023

$40/mo.

Taxes and fees included.

2 lines

3 lines

4 lines

$70

$100

$130

Unlimited talk & text

10GB high-speed data

Available by contacting Customer Care.

Broadband Facts Mobile Broadband Consumer Disclosure

Monthly Price

  • 1 line $40
  • 2 lines $70
  • 3 lines $100
  • 4 lines $130

This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.

Additional Charges & Terms

Provider monthly fees Included in monthly price
One-time fees
  • Device connection charge $25/line
Early termination fee $0
Government taxes Included in monthly price

Discounts & Bundles

There may be additional billing discounts available.

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.

Participates in the ACP Yes

Speeds Provided with Plan

  • Typical Download Speed 79 – 357 Mbps (5G)
  • Typical Upload Speed 6 – 30 Mbps (5G)
  • Typical Latency 17 – 32 ms
Data Included with Monthly Price 10GB high-speed, then unlimited at 128kbps
  • Charges for Additional Data Usage $0
Network Management Policy
 
Privacy Policy

Customer Support

Contact Us

From your Metro by T-Mobile phone: *99
Call: 1-888-863-8768 / TTY 711

Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer

Unique plan identifier: M0006945950MTI000000000024

$50/mo.

Promotion

Taxes and fees included.

2 lines

3 lines

4 lines

$80

$90

$100

Unlimited talk & text

Unlimited high-speed data

Available by contacting Customer Care.

Broadband Facts Mobile Broadband Consumer Disclosure

Monthly Price

  • 1 line $50
  • 2 lines $80
  • 3 lines $90
  • 4 lines $100

This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.

Additional Charges & Terms

Provider monthly fees Included in monthly price
One-time fees
  • Device connection charge $25/line
Early termination fee $0
Government taxes Included in monthly price

Discounts & Bundles

There may be additional billing discounts available.

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.

Participates in the ACP Yes

Speeds Provided with Plan

  • Typical Download Speed 79 – 357 Mbps (5G)
  • Typical Upload Speed 6 – 30 Mbps (5G)
  • Typical Latency 17 – 32 ms
Data Included with Monthly Price Unlimited
  • Charges for Additional Data Usage $0
Network Management Policy
 
Privacy Policy

Customer Support

Contact Us

From your Metro by T-Mobile phone: *99
Call: 1-888-863-8768 / TTY 711

Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer

Unique plan identifier: M0006945950MTI000000000026

$50/mo.

Unlimited

Taxes and fees included.

2 lines

3 lines

4 lines

$80

$110

$140

Unlimited talk & text

Unlimited high-speed data

5GB of mobile hotspot

100GB Google ONE membership

Available by contacting Customer Care.

Broadband Facts Mobile Broadband Consumer Disclosure

Monthly Price

  • 1 line $50
  • 2 lines $80
  • 3 lines $110
  • 4 lines $140

This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.

Additional Charges & Terms

Provider monthly fees Included in monthly price
One-time fees
  • Device connection charge $25/line
Early termination fee $0
Government taxes Included in monthly price

Discounts & Bundles

There may be additional billing discounts available.

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.

Participates in the ACP Yes

Speeds Provided with Plan

  • Typical Download Speed 79 – 357 Mbps (5G)
  • Typical Upload Speed 6 – 30 Mbps (5G)
  • Typical Latency 17 – 32 ms
Data Included with Monthly Price Unlimited
  • Charges for Additional Data Usage $0
Network Management Policy
 
Privacy Policy

Customer Support

Contact Us

From your Metro by T-Mobile phone: *99
Call: 1-888-863-8768 / TTY 711

Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer

Unique plan identifier: M0006945950MTI000000000025

$60/mo.

Unlimited

Taxes and fees included.

2 lines

3 lines

4 lines

$90

$120

$120

Unlimited talk & text

Unlimited high-speed data

15GB of mobile hotspot

100GB Google ONE membership

Amazon Prime

Available by contacting Customer Care.

Broadband Facts Mobile Broadband Consumer Disclosure

Monthly Price

  • 1 line $60
  • 2 lines $90
  • 3 lines $120
  • 4 lines $120

This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.

Additional Charges & Terms

Provider monthly fees Included in monthly price
One-time fees
  • Device connection charge $25/line
Early termination fee $0
Government taxes Included in monthly price

Discounts & Bundles

There may be additional billing discounts available.

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.

Participates in the ACP Yes

Speeds Provided with Plan

  • Typical Download Speed 79 – 357 Mbps (5G)
  • Typical Upload Speed 6 – 30 Mbps (5G)
  • Typical Latency 17 – 32 ms
Data Included with Monthly Price Unlimited
  • Charges for Additional Data Usage $0
Network Management Policy
 
Privacy Policy

Customer Support

Contact Us

From your Metro by T-Mobile phone: *99
Call: 1-888-863-8768 / TTY 711

Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer

Unique plan identifier: M0006945950MTI000000000027

Now available through Customer Care.

Contact Customer Care at 888-863-8768 or *611 from your Metro phone to get started. Care is available 6am-2am (Central) 7 days a week.

Got questions?

What are Heritage Rate Plans?

As a result of T-Mobile's merger with Sprint, Metro by T-Mobile offers Heritage Rate Plans to interested customers for a limited time. Heritage Rate Plans, are available by contacting customer care at 888-863-8768 or *611 from your Metro phone. 6am-2am (Central) 7 days a week.

What is Amazon Prime?

A Prime membership gives you the best of shopping and entertainment. Prime members get fast, free delivery on over 100 million items, even free same-day, one-day and 2-hour delivery on some items (available in select cities). Prime also includes streaming of thousands of popular movies and TV shows. Members can watch award-winning Prime Originals, and even add channels like HBO or Showtime. Membership also includes millions of songs that can be streamed on the Amazon Music app or on your Echo simply by asking Alexa. You can learn more about these and other benefits by visiting www.amazon.com/prime.

Which mobile apps should I download to enjoy my Prime benefits on the go?

You can download the following mobile apps from the App Store or Play Store:

  • Amazon Shopping: The Amazon Shopping app lets you shop millions of products and manage your Amazon orders from anywhere.
  • Amazon Prime Video: Stream and download thousands of movies and TV shows, including award-winning Prime Originals like The Marvelous Mrs. Maisel and Goliath, critically-acclaimed shows like Tom Clancy’s Jack Ryan and new shows like Homecoming.
  • Amazon Music: Listen ad-free with endless skips and enjoy hands-free listening with Alexa-enabled devices. Download the Amazon Music app to listen on the go with offline playback.

How long do I get access to Amazon Prime?

As long as you are on the $60 rate plan including Amazon with Metro by T-Mobile.

Can I share my Prime membership benefits?

Yes. Sharing benefits through Amazon Household requires both adults to link their accounts in an Amazon Household and agree to share payment methods. Each adult keeps his or her personal account while sharing those benefits at no additional cost. To set up an Amazon Household, go to the Amazon Household main page.

How do I cancel a Prime membership that is activated through the Metro by T-Mobile $60 Unlimited rate plan?

Prime is included as an option with your $60 unlimited rate plan. If you wish to cancel your Prime benefit, please visit the 'Manage Your Prime Membership' page here.

What happens to my Amazon Prime benefit if my Metro by T-Mobile account is canceled?

If you do not make your Metro service payment in a timely fashion and your account is canceled, you will lose access to your Prime benefits. Your Prime benefits will start again when you pay for your Metro service and reactivate a qualifying plan.

How do I check to see if my Prime membership is Paid for by Metro plan?

You can visit the ‘Manage Your Prime Membership’ page here, where your current method of payment will be indicated near the top left of the page in the Billing section. You can also check with Metro by T-Mobile to see if Amazon Prime is a part of your rate plan.

How do I get support for Amazon Prime?

You can visit the Amazon Prime help page here.

Can I add a line to my account if I have a Heritage Rate Plan?

Yes, however additional lines on Heritage Rate plans are not eligible for device promotions. Customers are welcome to bring a compatible device when adding a line or purchase a new device at full retail price.

What are my Prime membership benefits?

Members can enjoy the following Prime benefits:
Shopping:  Find constant deals on hundreds of thousands of products, including exclusive deals for Prime members with fast, FREE shipping on over 100 million items and flexible delivery options to fit your life.

  • Prime Video: Stream and download thousands of movies and TV shows, including award-winning Prime Originals like The Marvelous Mrs. Maisel and Goliath, critically-acclaimed shows like Tom Clancy’s Jack Ryan and new shows like Homecoming.
  • Amazon Music: Download the Amazon Music app to listen ad-free with endless skips and offline playback. Plus, go hands-free with Alexa on iOS, Android and hundreds of other Alexa-enabled devices.
  • Audible: Unlimited listening to original audio series and playlists handcrafted for every interest.
  • Prime Reading: Unlimited access on any device to more than a thousand eBooks, popular magazines, comics, books with Audible narration and more. 
  • Amazon Photos: Unlimited photo storage for you and five others. 
  • Prime at Whole Foods Market: Exclusive savings in-store, including an extra 10% off all Sale items and weekly Prime Member Deals, plus 2-hour delivery of your Whole Foods Market groceries in select cities. 
  • Deals: Exclusive deals on products just for Prime members, plus early access to Amazon deals throughout the year 

For a more detailed list of Prime benefits, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=201910360

How do I get Amazon Prime from Metro by T-Mobile?

You must request the Heritage $60 Rate Plan with Amazon by calling CARE at 1-888-8metro8. Metro will send you a text where you will be redirected to Amazon to create your Amazon account and activate the Prime membership.  If you no longer have the text and need to register, go  to: https://www.metrobyt-mobile.com/benefits/amazon-prime

What happens to my Amazon Prime account if I eventually change my mobile carrier or plan?

If your mobile service is no longer through Metro by T-Mobile or you leave the qualifying service plan for a different plan that does not offer Amazon Prime, your Prime membership will be automatically cancelled. To continue your Prime membership, please visit www.amazon.com/amazonprime, sign in using your Amazon credentials and sign up directly through Amazon Prime to continue enjoying the same benefits.

What if I already have a Prime membership?

To learn more about how to take advantage of the offer, go to www.metrobyt-mobile.com/manageamazonprime.

What happens to my Amazon Prime benefit if my Metro by T-Mobile account is suspended?

If your Metro account is suspended for more than 24 hours your Prime benefits will also be suspended. Once you make your monthly Metro service payment your Prime benefits will start again within 24 hours.

I did not receive a verification code when trying to register for the Amazon Prime offer?

You can request a new verification code by going here. If you are still having issues receiving a verification code, please contact Metro customer care at 1-888-863-8768. Note: To receive a verification code, you must be on a qualifying rate plan.

How do I contact Metro customer support?

Find a local store or contact Metro Customer Care by dialing 1-888-8METRO8.

What is Twitch Prime?

Twitch Prime is a premium experience on Twitch, the live streaming video service that’s popular among gamers. Twitch Prime includes free games every month, in-game content for some of the most popular games, a Twitch channel subscription every 30 days at no additional cost, exclusive emotes, and chat badge. Learn more here.