Stay safe. Stay connected.
On this page:
Providing safe device access.
We will provide account assistance so you can continue to use your device and stay connected. If you are a survivor of domestic violence, please download the attachment at the bottom of this page and follow the instructions. If you have questions, contact Metro Customer Service at 1-888-863-8768 (or dial 611 from your Metro phone).
If you don’t have access to a printer, visit a Metro store location.
National Domestic Violence Hotline
Provides 24/7 crisis intervention, safety planning, and information on local resources.
National Network to End Domestic Violence
Offers resources, advocacy, and support to domestic violence victims.
Local Domestic Abuse Shelters
Domestic violence shelters are located nationwide to provide victims a place to escape their abuser. Find a local domestic violence shelter if you need shelter or any other assistance