Tell us about

your rural calling


We know every call counts,

and we’re sorry for the

inconvenience. Whether

you’ve been dealing with early

or false ringing, or problems

completing calls to a rural

recipient, we’re here to help.


Please provide as much of the

following as you can

when you contact us:

  • The Metro® by T-Mobile wireless phone number associated with the calling issue.
  • A detailed example of what happened, plus the date, time, and number dialed.