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AutoPay FAQ's for Self Service Center
What is AutoPay?
AutoPay is a worry-free way to make payments. Metro by T-Mobile will automatically use the saved payment method of your choice to make a withdrawal from your account three days prior to your payment cycle date.
How do I set up AutoPay?
There are several ways to set up AutoPay:
- Within the MyMetro App on your Metro phone, click Payments, enter your payment method, click on the payment card, turn on AutoPay
- On Metro by T-Mobile.com, visit MyAccount (link), select Pay Now, enter your payment method, turn on AutoPay.
I just enrolled in AutoPay. When will my first automatic payment take effect?
Once enrolled, AutoPay will attempt to draft from your chosen payment method 3 days prior to your next payment cycle date on the account.
How do I add or change my AutoPay credit card information?
Open the MyMetro app on your phone or log on to MyAccount and update your credit card within the payment wallet.