Credit and Debit cards are accepted.
Activate your device.
Let’s get ready to connect your phone.
Make sure your phone is unlocked & compatible
Call your current carrier to make sure your phone is unlocked & ready to use. Then, verify that your phone is compatible.
Get a Metro SIM Card
Once your phone is unlocked & verified compatible, you can purchase a Metro SIM card.
Make the switch
After getting your SIM card, you can activate it online & choose a plan that’s right for you.
Already a Metro customer?
Visit a store or call 1-888-8-METRO8 to activate your device.
Need more help?
Yes, new customers can activate up to five lines through the Online Activation Tool. Existing customers need to activate new lines by visiting a Metro by T-Mobile store or by calling Customer Care at 1-888-8metro8.
The Online Activation Tool does not have the capability to assist existing customers. Existing customers can add new lines to their account by visiting a Metro by T-Mobile store or by calling Customer Care at 1-888-8metro8.
Currently, there is no fee to activate when you use the Online Activation Tool.
You will receive a message describing why your payment may have failed, please follow any instructions to resolve the issue. If your payment continues to fail and there is not an issue with your credit/debit card, you can call Customer Care on 1-888-8metro8 for assistance.