Worry-free wireless

Get affordable device insurance and mobile security with Premium Handset Protection.®

Stay covered with device insurance

Protect your device incase of loss, theft and other unexpected events life throws your way. Insurance must be added to your device withinn 30 days of purchasing it.

Loss and theft

Being without your device is stressful enough. We've got you covered if it's lost or stolen.

Major parts covered

Not only is your device covered, but so is the standard battery, standard home charger and standard SIM card.

Free next-day shipping

We know you need your device. We offer free next-business-day shipping for claims approved before 8:300 p.m. EST, in most cases.

Accidental damage

Accidents happen and our device insurance covers most of them, including liquid damage.

24/7 claims

Sometimes you need assistance outside business hours. Visit mymetroclaim.com any time, any day for help with filing and checking the status of the claim.

Device malfunctions

Includes mechanical or electrical breakdown-coverage after manufacturer warranty expires.

Stay covered with mobile security

Safeguard your device against online threats, viruses, data loss and risky apps. McAfee® Security for Metro by T‑Mobile with ID Theft Protection can be added to your device at any time.

Coverage for 10 devices

McAfee® Security for Metro by T‑Mobile with ID Theft Protection covers up to 10 smartphones, tablets, PC's and MAC's.

Identity Theft Protection

Detects and resolves identity theft to protect you from fraud.

Anti-theft & data protection

Track your lost device, sound an alarm, and lock and wipe your data remotely.

Antivirus and web security

Protects against viruses and malicious codes, blocks risky sites, warns about data-stealing apps and quards against unsecured networks.

True Key™ password management

Eliminate the hassle of remembering passwords with the True Key™ app.

Enrolling is simple

You can get Premium Handset Protection for as low as $5 per month per device1! Enroll in our stores, within 30 days of purchasing your new device.

Frequently Asked Questions