SERVICES

Our most comprehensive protection for your device and everything on it, starting at $5 per month depending on your device and area code.

Device Benefits:
  • Complete coverage for lost and theft, accidental damage, including liquid damage and hardware service (mechanical breakdown)
  • Next business-day shipping, when available, at no additional cost.
Additional Benefits:
  • McAfee Security for Metro by T-Mobile
  • Get started with security today by downloading the McAfee Security for Metro app on Google Play or in the Apple Store

Visit MyAccount to add Premium Handset Protection today. Device insurance must be added to your device within 7 days of purchase. McAfee Security can be added to your line of service at any time.

Need to file a claim?

If you already have device protection and need to file a claim, you can start the process here.

Learn more about:

Connect with loved ones in Mexico with unlimited calling and texting to and from Mexico with up to 5GB of data roaming included.

Mexico Unlimited
  • UNLIMITED CALLING to and from MEXICO, including mobile phones and landlines.
  • UNLIMITED DATA in MEXICO, with up to 5GB of high-speed data.
  • UNLIMITED TEXT MESSAGES, sending and receiving, while in Mexico.
  • INTERNATIONAL TEXT MESSAGES, send text messages across the globe.
When dialing from Mexico:
  • To call numbers in U.S., dial 001 + area code + phone number
  • To call numbers in Mexico, dial 00 + 52 + area code + number
When dialing from the U.S.:
  • To call landlines, dial 011+ 52 + area code + phone number
  • To call cell phones, dial 011 + 52 + area code + number

 

Add Mexico Unlimited Today!
  • Add Mexico Unlimited to any $40 or higher base rate plan by visiting your local Metro® by T-Mobile store or by calling 1-888-8metro8 (1-888-863-8768).
Terms

Unlimited International Long Distance Terms and Conditions

Already have a World Calling service? Click here to view details.

People who have Mexico Unlimited can text most mobile numbers in these countries without additional charges.

Remove the borders with international calling in 2 simple steps.

Steps:

  1. Search the country you want to contact.
  2. Add the recommended service through MyMetro or by calling customer service.

It's that simple! Just remember not all mobile and landline numbers are covered in every country.

Choose a Country You'd Like to Contact

With this feature you get an extra 2GB of monthly data for your phone or hotspot.

Extra Monthly High-Speed Data

Choose from one of the following 2GB, 5GB, or 10GB monthly data options to increase your high-speed or mobile hotspot data each month to meet your needs.

Available Options
  • $5: Not enough high-speed or mobile hotspot data in your plan? Add 2GB of recurring, MONTHLY data to your $30, $40, $50 or $60 rate plan or either Mobile Hotspot plan.
  • $10: Need more high-speed or mobile hotspot data every month? Add 5GB of recurring, MONTHLY data to your $40, $50 or $60 rate plan or either Mobile Hotspot plan.
  • $20: Using up your mobile hotspot data too soon? Get 10GB of recurring, MONTHLY HOTSPOT data added to your $60 rate plan.

Do you need space for everything? Upgrade for more storage: 2TB for $8 more a month when added to a new $50 or $60 Unlimited plan.

What comes with Google One?
  • Expanded Storage: Google One gives you room to grow with 100GB of storage across Drive, Gmail and Photos
  • Expert Support: Easily get in touch with Google experts 24/7 for help when you need it
  • Member Benefits: Enjoy extra benefits from Google
  • Family Sharing: Add up to 5 family members to your plan

Learn more

With this feature you get an extra 5GB of monthly data for your phone or hotspot.

Extra Monthly High-Speed Data

Choose from one of the following 2GB, 5GB, or 10GB monthly data options to increase your high-speed or mobile hotspot data each month to meet your needs.

Available Options
  • $5: Not enough high-speed or mobile hotspot data in your plan? Add 2GB of recurring, MONTHLY data to your $30, $40 or $60 rate plan or either Mobile Hotspot plan.
  • $10: Need more high-speed or mobile hotspot data every month? Add 5GB of recurring, MONTHLY data to your $40 or $60 rate plan or either Mobile Hotspot plan.
  • $20: Using up your mobile hotspot data too soon? Get 10GB of recurring, MONTHLY HOTSPOT data added to your $60 rate plan.

With this feature you get an extra 10GB of monthly data for your phone or hotspot.

Extra Monthly High-Speed Data

Choose from one of the following 2GB, 5GB, or 10GB monthly data options to increase your high-speed or mobile hotspot data each month to meet your needs.

Available Options
  • $5: Not enough high-speed or mobile hotspot data in your plan? Add 2GB of recurring, MONTHLY data to your $30, $40 or $60 rate plan or either Mobile Hotspot plan.
  • $10: Need more high-speed or mobile hotspot data every month? Add 5GB of recurring, MONTHLY data to your $40 or $60 rate plan or either Mobile Hotspot plan.
  • $20: Using up your mobile hotspot data too soon? Get 10GB of recurring, MONTHLY HOTSPOT data added to your $60 rate plan.

Double your storage for $1 more a month to give you even more space for all your stuff across Google when added to a new $50 or $60 Unlimited plan.

What comes with Google One?
  • Expanded Storage: Google One gives you room to grow with 100GB of storage across Drive, Gmail and Photos
  • Expert Support: Easily get in touch with Google experts 24/7 for help when you need it
  • Member Benefits: Enjoy extra benefits from Google
  • Family Sharing: Add up to 5 family members to your plan

Learn more

Enjoy your Favorite TV Shows and Movies in HD by Adding High-Definition Streaming to Any Voice Rate Plan today!

Enroll in one of three ways:
  • Log in to My Account
  • Enroll in-store when buying your new device
  • Call 888-8METRO8

Streaming quality depends on device capability and network connection. HD Video only available when high speed data available.

Enjoy peace of mind that your data is safe. Keep all your important data backed up and get extra storage with Google One. Plus, say goodbye to scammers with Scam Shield Premium advanced scam-blocking protection.

What’s included in the bundle?
Google One Membership
  • Plenty of space: With 200GB of cloud storage you have plenty of space to store all your high-resolution photos, videos, and other important files. You can even share your storage with up to 5 additional people.
  • Automatic Backup: Keep the photos, videos, contacts, and more on your phone automatically backed up with Google One. And if you break, lose, or want to upgrade your device, you can seamlessly transfer everything from your old phone to your new one.
  • Additional Benefits: Also included in your membership are access to Google experts and exclusive member benefits, like a Google Play Credit and 3% credit back on Google products.
  • Learn more here or download the app now at Google Play. Not available on iPhone.
Scam Shield Premium
  • Your Ultimate Call Control Center: Scam Shield™ app is a free app that lets you manage your anti-scam protections, so you can identify, block, and report likely scam calls.
  • Know Who’s Calling: Caller ID reduces unidentified calls by displaying a caller’s information, even if they’re not in your contact list.
  • Take Total Control: Optimize and organize your mobile life with control over your calls and voicemails. Get information with reverse phone number lookup and get voicemails texted to you automatically.
  • Learn more here or download the app now at Google Play or Apple App Store.

 

Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable anytime.

*Third Party Services

We make it easy to know what charges on your statement are from third parties. To block purchases fom third parties call us at (888) 863-8768