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Metro by T-Mobile 616 12th Street

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Metro by T-Mobile 616 12th Street

Open - 10:00 am - 6:00 pm

Sun: 10:00 am - 6:00 pm

Mon: 10:00 am - 7:00 pm

Tues: 10:00 am - 7:00 pm

Wed: 10:00 am - 7:00 pm

Thurs: 10:00 am - 7:00 pm

Fri: 10:00 am - 7:00 pm

Sat: 10:00 am - 7:00 pm

616 12th Street West Columbia, SC 29169

AND no activation fees.
Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

Get the details

50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.

MEXICO UNLIMITED INCLUDED

AND get the new Samsung Galaxy A17 5G for FREE.

AND pay no activation fees. That's like $250+ in your pocket. When you join Metro on the $40 Period plan and bring your number. Visit your Metro store for details.

Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

Get directions

$250+ based on Metro device discount and waived activation fee. Activate in store.

Llamadas y textos a México sin límites incluidos

MEXICO UNLIMITED INCLUDED

AND get the new Samsung Galaxy A17 5G for FREE.

AND pay no activation fees. That's like $250+ in your pocket. When you join Metro on the $40 Period plan and bring your number. Visit your Metro store for details.

Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

$250+ based on Metro device discount and waived activation fee. Activate in store.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Kelechi Droughn

May 23, 2026, 8:47 p.m.

Great customer service and very welcoming they have very special deals, bought a phone internet and tablet. Diamond and Britt are wonderful. View on Google

Andra Fogle

May 23, 2026, 7:48 p.m.

Thank you Diamond great service this store has done a 360. Clean and friendly staff. New management, Diamond is awesome. New phone and plan update. View on Google

Rose Staten

May 23, 2026, 2:08 p.m.

I came in to upgrade my phone, with my 2 year old granddaughter on my hip. The manager and staff was extremely friendly and even entertained my granddaughter while I choose a phone. Extremely friendly, I hope this new manager and staff will stay. I enjoyed coming here today thank you for ur help View on Google

Katja Couillard

May 23, 2026, 1:58 p.m.

I went in to get new service and my number transferred over. And I came out happy new phone kept my number. Friendly staff manager helped me out. Good experience I can say. Definitely coming back to this location. Hope I see the 2 who helped me out stay there. Extremely friendly good service View on Google

Anthony Pugh

May 15, 2026, 5:45 p.m.

New management is great. New phone with excellent quality service. Thank you i will be back View on Google

Got Questions about Metro by T-Mobile Stores?

How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Is my phone compatible with Metro by T-Mobile?

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Can I get discounted device upgrades?

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Can I use an eSIM with Metro by T-Mobile?

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Can I get any discounts on my phone or service from Metro by T-Mobile?

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Do you have the newest iPhone in stock?

Please check with your local Metro by T-Mobile store or view our online inventory.

Can I trade in a phone at a Metro by T-Mobile store?

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Can I get help setting up my new phone?

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

Where can I buy accessories for my phone?

You can find accessories for your phone at your local Metro by T-Mobile store.

Can I get streaming services with my Metro by T-Mobile plan?

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Metro by T-Mobile 616 12th Street