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# Web Guard
Learn about Parental Controls & Content Filtering with Web Guard.
- [What is Web Guard](https://www.metrobyt-mobile.com#what-is-web-guard)
- [Turn On/Off](https://www.metrobyt-mobile.com#turn-it-on)
- [Filter Levels](https://www.metrobyt-mobile.com#filter-levels)
- [What it doesn't block](https://www.metrobyt-mobile.com#what-it-doesnt-block)
- [Safe Search](https://www.metrobyt-mobile.com#safe-search)
### What is Web Guard?
Web Guard is a __free__ service that helps restrict adult web content from being seen by family members under 18, while a device is on the T-Mobile network with Web Guard turned on.
It filters at the network level, so there's nothing to install on the phone. You can set a different level for each line on your account. Web Guard isn't foolproof and isn't a substitute for monitoring your family's online activity.
__Good to know:__
- Free for Metro customers
- set per line
- filters at the network level (nothing to install)
- not available on every device and may not work in all locations
- defaults to No restriction until you choose a level.
### Turn Web Guard On/ Off
Anyone with access to your Metro account can set Web Guard for any line. Keep in mind that anyone you share your account login with can change it too.
#### __In the myMetro app__
1. Open the __myMetro app__. Under __Lines__, tap the line you want to manage.
2. On __Line details__, tap __Manage this line__.
3. On __Line settings__, under Preferences, tap __Web Guard__.
4. Choose __High__, __Medium__, __Low__, or __No restriction__. Tap __What's restricted?__ to see what each level blocks.
5. Tap __Save__.
#### __On metrobyt-mobile.com__
1. Go to __metrobyt-mobile.com__, click __My account__ (top right), then __Log in__.
2. Click __My account__, then __Profile__.
3. Select __Personal information__.
4. Next to __Web Guard__, click __Edit__.
5. Choose your level — __High / Medium / Low / No restriction__ — and click __Save__.
*Prefer help? Call Metro Customer Care at __1-888-8metro8__, or dial __611__ from your Metro phone.*
### Choose a filter level
Web Guard has four settings. Each higher level adds everything from the level below it. Web Guard defaults to __No restriction__. For a child's device, choose __Low__ or higher.
### No restriction
Filtering Off allows for an open and unfiltered browsing experience. This is the default for every line.
### Low
Core Protection. Turns filtering on at the foundation level. This level blocks the following content:
- Phishing Attacks
- Malware
- Commandand Control Callbacks
- Web Spam
- Proxy / Anonymizer
- Potentially Harmful Domains
- Adult themes
- Nudity
- Sexuality
- Pornography
- Tasteless
- Child Abuse Content
- Hacking
- Hate/Discrimination
- Illegal Downloads
- Weapons
- Drugs
### Medium
Everything in Low, plus Safe Search enabled to automatically filter pornography and other offensive content built into search engines.
### High
Our Strongetst level. Everything in Low and Medium, plus Adware, Visual Search Engines, Classifieds, Blog, Games, Lingerie/Bikini; Information on Alcohol, Gambling, Illegal Activities, Terrorism, and Dating; Chat, Instant Messaging, Forums/Message Boards, Social Networking, Video Sharing, Photo Sharing, Webmail, File Storage, P2P / File Transfer.
### What Web Guard doesn't block
Web Guard filters mobile-data web traffic — but it can't catch everything.
__Not covered:__
- __Browsing over Wi-Fi__
- Content inside device apps
- Email, text messages & instant messaging
- Some third-party web browsers
__Compatibility notes:__
- __Apple iCloud Private Relay__ must be turned off for Web Guard filtering to work. To use Private Relay, turn Web Guard off.
- __VPNs__ may bypass Web Guard filtering.
### Safe Search
Safe Search automatically filters explicit or offensive content from search results. The __Medium__ and __High__ Web Guard levels turn it on automatically across Google, YouTube, Bing, and DuckDuckGo.
## Need more help?
Visit our Metro by T-Mobile Support site and fix the most common issues, right from your device! If you still have questions, contact us.
[Metro Support](https://www.metrobyt-mobile.com/support) [Contact us , opens in a new window](https://www.metrobyt-mobile.com/contact-us)
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- ## About
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- ## Support
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- ## Devices
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