[Skip to main content](https://www.metrobyt-mobile.com#content-main) [](https://www.metrobyt-mobile.com/) Log in [](https://www.metrobyt-mobile.com/) Search Search Submit search query Close out of search Recent Search0 recent searches Popular0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions Top Suggestions - [](https://www.metrobyt-mobile.com) undefined top suggestions - [Support](https://www.metrobyt-mobile.com/support) - [New to Metro](https://www.metrobyt-mobile.com/support/new-to-metro) New to Metro - [New to Metro](https://www.metrobyt-mobile.com/support/new-to-metro) - [Transfer number](https://www.metrobyt-mobile.com/support/metro-transfer-your-phone-number) - [Set Up Apple Watch](https://www.metrobyt-mobile.com/support/new-to-metro/apple-watch) - [myMetro app Set up](https://www.metrobyt-mobile.com/support/new-to-metro/metro-app-set-up) - [Set Up Samsung Watch](https://www.metrobyt-mobile.com/support/new-to-metro/samsung-watch) - [Account resources](https://www.metrobyt-mobile.com/support/account) Account resources - [Manage account](https://www.metrobyt-mobile.com/support/account/manage-account) - [Make a payment](https://www.metrobyt-mobile.com/support/account/payments) - [Change a number](https://www.metrobyt-mobile.com/support/account/number-change) - [Check usage](https://www.metrobyt-mobile.com/support/account/usage) - [Smartphone Equality](https://www.metrobyt-mobile.com/support/account/smartphone-equality) - [Suspend a line](https://www.metrobyt-mobile.com/support/account/suspend) - [Plans & Benefits](https://www.metrobyt-mobile.com/support/plans-add-ons) Plans & Benefits - [Change plans](https://www.metrobyt-mobile.com/support/plans-add-ons/change-plan) - [Change add ons](https://www.metrobyt-mobile.com/support/plans-add-ons/change-add-ons) - [T-Mobile Tuesdays](https://www.metrobyt-mobile.com/support/plans-add-ons/t-mobile-tuesdays) - [Scam Shield](https://www.metrobyt-mobile.com/support/plans-add-ons/scam-shield) - [Google One](https://www.metrobyt-mobile.com/support/plans-add-ons/google-one) - [T-Mobile Money](https://www.metrobyt-mobile.com/support/plans-add-ons/t-mobile-money) - [Messaging](https://www.metrobyt-mobile.com/support/plans-add-ons/messaging) - [Network Support](https://www.metrobyt-mobile.com/support/network) Network Support - [Wi-Fi Calling](https://www.metrobyt-mobile.com/support/network/wi-fi-calling) - [Network issues](https://www.metrobyt-mobile.com/support/network/network-issues) [Find a store](https://www.metrobyt-mobile.com/storelocator) [Help](https://www.metrobyt-mobile.com) Help - Chat with us - [1-888-8metro8](tel:1-888-8metro8) - [Online support](https://www.metrobyt-mobile.com/support) - [Contact us](https://www.metrobyt-mobile.com/contact-us) - [Learn about eSIM](https://www.metrobyt-mobile.com/resources/esim) - [Order tracking & activation](https://www.metrobyt-mobile.com/order-status) - [Order support](https://www.metrobyt-mobile.com/ordersupport) [Cart](https://www.metrobyt-mobile.com/shop/review) Search Search Submit search query Close out of search Recent Search0 recent searches Popular0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions Top Suggestions - [](https://www.metrobyt-mobile.com) undefined top suggestions My account [Log in](https://www.metrobyt-mobile.com/my-account/sign-in?INTNAV=tNav%3ALogIn) [Back to my account](https://www.metrobyt-mobile.com/my-account/dashboard?INTNAV=tNav%3ABackToMyAccount) - [Enroll in AutoPay](https://www.metrobyt-mobile.com/login/sign-in?callback_uri=https%3A%2F%2Fwww.metrobyt-mobile.com%2Fmy-account%2Fprofile) - [View account history](https://www.metrobyt-mobile.com/my-account/history?INTNAV=tNav%3AMyaccount%3AViewaccounthistory) - [Add a New Line](https://www.metrobyt-mobile.com/login/sign-in?flow=AAL) - [Profile](https://www.metrobyt-mobile.com/my-account/profile) - [Account history](https://www.metrobyt-mobile.com/my-account/history) - [Logout](https://www.metrobyt-mobile.com/my-account/sign-out) - [Upgrade](https://www.metrobyt-mobile.com/login/start?flow=UPG) [](https://www.metrobyt-mobile.com) # MetroSMART Ride Retirement Review this page for important information on the retirement of MetroSMART Ride. ## MetroSMART Ride ### What to know:   MetroSMART Ride support will end on March 13, 2025. After this date, the MetroSMART Ride device and app will no longer function, and your account's connected car device line will be removed. You will no longer be charged for this service. The decision to discontinue MetroSMART Ride is part of our ongoing efforts to streamline our product offerings and focus on providing the best possible services to our customers. ## What to know: - ### What should I do with my MetroSMART Ride device? You can keep it, but it will no longer be functional after March 15, 2025. There is no need to return it. - ### Will I receive a refund for my MetroSMART Ride device? No, there will be no refunds issued for the MetroSMART Ride device. However, you will no longer be charged for the service after March 13, 2025. - ### What will happen to my data after the service ends? Your data will no longer be accessible through the MetroSMART Ride app after March 15, 2025. We recommend downloading any important information before this date by going into the Metro SMART Ride app and navigating to Menu -> Account -> Export Trip History -> Select Full history or date range -> Export. Any trip history associated with the app will be sent to the email on file as an attached .csv file. - ### Will there be a replacement service for MetroSMART Ride? Currently, there are no plans to offer a replacement service for MetroSMART Ride. - ### How will I be notified about the discontinuation of MetroSMART Ride? Customers will receive notifications via email and SMS about the discontinuation of MetroSMART Ride and the steps they need to take before the service ends. - ### Will I be charged after 03/13 after the MetroSMART Ride Smartride is discontinued? 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