[Skip to main content](https://www.metrobyt-mobile.com#content-main) [](https://www.metrobyt-mobile.com/) Log in [](https://www.metrobyt-mobile.com/) Search Search Submit search query Close out of search Recent Search0 recent searches Popular0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions Top Suggestions - [](https://www.metrobyt-mobile.com) undefined top suggestions - [Support](https://www.metrobyt-mobile.com/support) - [New to Metro](https://www.metrobyt-mobile.com/support/new-to-metro) New to Metro - [New to Metro](https://www.metrobyt-mobile.com/support/new-to-metro) - [Transfer number](https://www.metrobyt-mobile.com/support/metro-transfer-your-phone-number) - [Set Up Apple Watch](https://www.metrobyt-mobile.com/support/new-to-metro/apple-watch) - [myMetro app Set up](https://www.metrobyt-mobile.com/support/new-to-metro/metro-app-set-up) - [Set Up Samsung Watch](https://www.metrobyt-mobile.com/support/new-to-metro/samsung-watch) - [Account resources](https://www.metrobyt-mobile.com/support/account) Account resources - [Manage account](https://www.metrobyt-mobile.com/support/account/manage-account) - [Make a payment](https://www.metrobyt-mobile.com/support/account/payments) - [Change a number](https://www.metrobyt-mobile.com/support/account/number-change) - [Check usage](https://www.metrobyt-mobile.com/support/account/usage) - [Smartphone Equality](https://www.metrobyt-mobile.com/support/account/smartphone-equality) - [Suspend a line](https://www.metrobyt-mobile.com/support/account/suspend) - [Plans & Benefits](https://www.metrobyt-mobile.com/support/plans-add-ons) Plans & Benefits - [Change plans](https://www.metrobyt-mobile.com/support/plans-add-ons/change-plan) - [Change add ons](https://www.metrobyt-mobile.com/support/plans-add-ons/change-add-ons) - [T-Mobile Tuesdays](https://www.metrobyt-mobile.com/support/plans-add-ons/t-mobile-tuesdays) - [Scam Shield](https://www.metrobyt-mobile.com/support/plans-add-ons/scam-shield) - [Google One](https://www.metrobyt-mobile.com/support/plans-add-ons/google-one) - [T-Mobile Money](https://www.metrobyt-mobile.com/support/plans-add-ons/t-mobile-money) - [Messaging](https://www.metrobyt-mobile.com/support/plans-add-ons/messaging) - [Network Support](https://www.metrobyt-mobile.com/support/network) Network Support - [Wi-Fi Calling](https://www.metrobyt-mobile.com/support/network/wi-fi-calling) - [Network issues](https://www.metrobyt-mobile.com/support/network/network-issues) [Find a store](https://www.metrobyt-mobile.com/storelocator) [Help](https://www.metrobyt-mobile.com) Help - Chat with us - [1-888-8metro8](tel:1-888-8metro8) - [Online support](https://www.metrobyt-mobile.com/support) - [Contact us](https://www.metrobyt-mobile.com/contact-us) - [Learn about eSIM](https://www.metrobyt-mobile.com/resources/esim) - [Order tracking & activation](https://www.metrobyt-mobile.com/order-status) - [Order support](https://www.metrobyt-mobile.com/ordersupport) [Cart](https://www.metrobyt-mobile.com/shop/review) Search Search Submit search query Close out of search Recent Search0 recent searches Popular0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions Top Suggestions - [](https://www.metrobyt-mobile.com) undefined top suggestions My account [Log in](https://www.metrobyt-mobile.com/my-account/sign-in?INTNAV=tNav%3ALogIn) [Back to my account](https://www.metrobyt-mobile.com/my-account/dashboard?INTNAV=tNav%3ABackToMyAccount) - [Enroll in AutoPay](https://www.metrobyt-mobile.com/login/sign-in?callback_uri=https%3A%2F%2Fwww.metrobyt-mobile.com%2Fmy-account%2Fprofile) - [View account history](https://www.metrobyt-mobile.com/my-account/history?INTNAV=tNav%3AMyaccount%3AViewaccounthistory) - [Add a New Line](https://www.metrobyt-mobile.com/login/sign-in?flow=AAL) - [Profile](https://www.metrobyt-mobile.com/my-account/profile) - [Account history](https://www.metrobyt-mobile.com/my-account/history) - [Logout](https://www.metrobyt-mobile.com/my-account/sign-out) - [Upgrade](https://www.metrobyt-mobile.com/login/start?flow=UPG) [](https://www.metrobyt-mobile.com) # IMPORTANT LEGAL NOTICE REGARDING THE RETIREMENT OF THE T-MOBILE 2G (GSM) NETWORK We’re continuing to work to deliver a transformative 5G network experience from big cities to small towns and virtually everywhere in between. As part of this effort, we’ll be retiring the older T-Mobile 2G (GSM) network. We are committed to keeping our valued customers informed of network updates, and therefore __we are providing you formal notice that T-Mobile is retiring its 2G (GSM) network with capacity and coverage changing as early as 9/1/24.__ As a customer with one or more 2G-dependent devices, __you’ll need to replace your device to be able to continue using your T-Mobile service without disruption, including the ability to make 911 calls depending on your location.__ __What does this mean for you?__ - __Voice__ – If your device is not LTE and Voice over LTE (VoLTE) capable, including VoLTE 911 capable, you will not be able to use your voice service, including making or receiving calls, with your current device. - __Data Only Devices__ – If your device is not LTE or 5G capable, you will not be able to use your data service with your current device. To replace your 2G-dependent device(s) today, please visit your local Metro by T-Mobile store. 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