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# Tell us about your rural calling issue.
We know every call counts, and we’re sorry for the inconvenience. Whether you’ve been dealing with early or false ringing, or problems completing calls to a rural recipient, we’re here to help.
[Call us at 1-833-578-1587](tel:%2018335781587)
[Email us](mailto:
[email protected])
Please provide as much of the following as you can when you contact us:
- The Metro® by T-Mobile wireless phone number associated with the calling issue.
- A detailed example of what happened, plus the date, time, and number dialed.
Survey Link
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