Stay in touch while you're apart. With the Timex FamilyConnect smartwatch, you and your kids can stay directly connected through our secure network. 50% off. Full retail price $159.99. Your price $79.99 When you add it to a new or existing account


Be there, even

when you're not

This is the only device of its kind offered by

a prepaid wireless carrier. Keep an eye on

your little ones with TIMEX® FamilyConnect,

a GPS-enabled smartwatch with customizable

parental controls and simplified talk and

instant messaging for children.

Two-way calling

Stay connected with voice calls

to and from the smartwatch

with approved contacts

set up by you in the app.

SOS alert

Your child can send calls or

emergency urgent instant alert

messages to the primary contact

and other guardian contacts with

the push of a button.

To communicate with the device, must be

turned on and in an area with coverage.

Not compatible with our 600mHz signal.


location sharing

Keep tabs on your child's location

in real time and set Safe Zones to

get alerts when they enter or

leave the designated area.

Location information is approximate & may not

always be available. See full terms.

In-app voice and

instant messaging

Communicate quickly with

recorded voice messages, typed

messages and preset messages.

Secure family network

This is the perfect device to give to

your child before they're ready for a

smartphone. Rest easy knowing they

can only communicate with contacts

approved by you in the app. Plus,

they get voice and instant messaging

without access to the Internet, apps,

or social media.

Alcatel JOY Tablet offers 5MP rear camera plus front camera to capture and share every moment, 4080mAh long-lasting battery, 8 inch HD display perfect for mobile entertainment, and 32GB ROM and 2GB RAM to add even more with expandable storage.

How it works

This GPS-enabled smartwatch comes with
customizable parental controls and a
simplified talk and instant messaging feature
for children. Plus, emergency alert
message and parent-approved contacts
make the TIMEX® FamilyConnect the
safe way to keep in touch with your kids.

Check out what's included in the box

Quick reference guide


Franklin Pintrac Pet Tracker. Metro by T-Mobile.

It's time to play!

Download the TIMEX® FamilyConnect mobile app on your

smartphone to complete setup. Once the smartwatch is fully charged

and disconnected from the dock, you'll be prompted to open the app on

your phone. Access the Quick Reference Guide for more information.

Download Apple App

Download Google Play

Frequently Asked Questions

The watch is designed for kids, so it’s easy to use. Allows you to call, instant message, & voice message between the smartwatch and the parent TIMEX® FamilyConnect™ mobile app using a private, secure network. Makes it easy to know if your family is safe, secure, and accessible.

Any new and existing customers that add a line to an existing Metro® by T-Mobile account, no standalone rate plan.

Metro by T-Mobile is the only prepaid carrier to offer the TIMEX® FamilyConnect™ smartwatch, which offers a suite of features perfect for children ages 5 --10 who aren’t ready for a phone but need to stay connected with their friends and family. The TIMEX® FamilyConnect™ mobile app offers Parents a way to see their child’s location and communicate with their kid with a fun device their children will love.


Beyond The Smartphone Instant Rebate Offer: For a limited time at participating Metro® by T-Mobile stores, purchase a TIMEX FamilyConnect device and activate a new line of service on that device and receive an instant $80 rebate off full retail price. Limit two (2) total Beyond the Smartphone Instant Rebates per account/household.

Qualifying Customer Rebate Offer: Available only to customers informed of their eligibility for offer by Metro By-T-Mobile. For a limited time at participating Metro by T-Mobile stores, purchase a TIMEX FamilyConnect device and activate a new line of service on that device and receive an instant $40 rebate off full retail price Limit one (1) per account/household.

Instant Rebates: Provided in form of credit against regular purchase price at time of sale and have no cash value. See store associate for complete details. Sales tax not included and is collected in accordance with state and local laws. Certain restrictions apply. No rain checks. Offer available while supplies last.

TIMEX FamilyConnect: For most features, qualifying service, the TIMEX app, & a compatible smartphone are required. To communicate with the TIMEX device it must be turned on and in an area with coverage; not compatible with our 600MHz signal. Not intended for use outside US/CA/MX. Location information is approximate & may not always be available. Intended to be used by a child and monitored by a parent or legal guardian; use as intended and only for lawful purposes. You agree TIMEX can collect and use information from the device and app as described in the TIMEX Privacy Policy. Terms and conditions of service (including arbitration provision) at

General: $15 activation fee per line. Not all devices or features available on all service plans. Coverage and services not available everywhere. Rates, services, coverage, and features subject to change. Phone selection and availability may vary. Screen images simulated and subject to change. Metro features and services for personal use only. See store or for details, coverage maps, restrictions and Terms and Conditions of Service (including arbitration provision). Metro and other words, slogans, designs and devices are registered or unregistered trademarks of T-Mobile USA, Inc. All other brands, product names, company names, trademarks, service marks, and other intellectual property are the properties of their respective owners. Certain assets (c) 2019 Timex Group USA, Inc. TIMEX and FAMILY CONNECT are trademarks of Timex Group USA, Inc. © 2020 T-Mobile USA, Inc.