Be there, even
when you're not
This is the only device of its kind offered
by a prepaid wireless carrier. Keep an
eye on your little ones with TIMEX®
FamilyConnect™, a GPS-enabled
smartwatch with customizable parental
controls and simplified talk and instant
messaging for children.
Stay connected with voice calls to and from
the smartwatch with approved contacts set
up by you in the app.
Your child can send calls or emergency
instant alert messages to the primary
contact or preset guardian contacts with
the push of a button.
To communicate with the device, must be
turned on and in an area with coverage.
Not compatible with our 600mHz signal.
Real-time location sharing
Keep tabs on your child's location in real
time and set Safe Zones to get alerts when
they enter or leave the designated area.
Location information is approximate & may not
always be available. See full terms.
In-app voice and
Communicate quickly with recorded
voice messages, typed messages and
Secure family network
This is the perfect device to give to your child
before they're ready for a smartphone. Rest
easy knowing they can communicate with
contacts approved by you in the app. Plus,
they get voice and instant messaging
without access to the Internet, apps,
or social media.
Metro® by T-Mobile account.
How it works
This GPS-enabled smartwatch comes
with customizable parental controls
and a simplified talk and instant
messaging feature for children.
Plus, emergency alert messages and
parent-approved contacts make the
TIMEX® FamilyConnect™ the safe way
to keep in touch with your kids.
Check out what's included in the box.
It's time to play!
Download the TIMEX®
FamilyConnect™ mobile app
on your smartphone to
complete set up. Once the
smartwatch is fully charged
and disconnected from the
dock, you'll be prompted to
open the app on your phone.
for more information.
Frequently Asked Questions
What is TIMEX® FamilyConnect™ smartwatch?
The watch is designed for kids, so it’s easy to use. Allows you to call, instant message, & voice message between the smartwatch and the parent TIMEX® FamilyConnect™ mobile app using a private, secure network. Makes it easy to know if your family is safe, secure, and accessible.
Who is eligible to get the TIMEX® FamilyConnect™at Metro® by T-Mobile?
Any new and existing customers that add a line to an existing Metro® by T-Mobile account, no standalone rate plan.
Why should I get the TIMEX® FamilyConnect™ smartwatch at Metro® by T-Mobile?
Metro by T-Mobile is the only prepaid carrier to offer the TIMEX® FamilyConnect™ smartwatch, which offers a suite of features perfect for children ages 5 --10 who aren’t ready for a phone but need to stay connected with their friends and family. The TIMEX® FamilyConnect™ mobile app offers Parents a way to see their child’s location and communicate with their kid with a fun device their children will love.
Beyond The Smartphone Instant Rebate Offer: For a limited time at participating Metro® by T-Mobile stores, purchase a TIMEX FamilyConnect device and activate a new line of service on that device and receive an instant $80 rebate off full retail price. Limit two (2) total Beyond the Smartphone Instant Rebates per account/household.
Qualifying Customer Rebate Offer: Available only to customers informed of their eligibility for offer by Metro By-T-Mobile. For a limited time at participating Metro by T-Mobile stores, purchase a TIMEX FamilyConnect device and activate a new line of service on that device and receive an instant $40 rebate off full retail price Limit one (1) per account/household.
Instant Rebates: Provided in form of credit against regular purchase price at time of sale and have no cash value. See store associate for complete details. Sales tax not included and is collected in accordance with state and local laws. Certain restrictions apply. No rain checks. Offer available while supplies last.
General: $15 activation fee per line. Not all devices or features available on all service plans. Coverage and services not available everywhere. Rates, services, coverage, and features subject to change. Phone selection and availability may vary. Screen images simulated and subject to change. Metro features and services for personal use only. See store or metrobyt-mobile.com for details, coverage maps, restrictions and Terms and Conditions of Service (including arbitration provision). Metro and other words, slogans, designs and devices are registered or unregistered trademarks of T-Mobile USA, Inc. All other brands, product names, company names, trademarks, service marks, and other intellectual property are the properties of their respective owners. Certain assets (c) 2019 Timex Group USA, Inc. TIMEX and FAMILY CONNECT are trademarks of Timex Group USA, Inc. © 2020 T-Mobile USA, Inc.