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Trading in your phone is a win-win. You’ll get a great new prepaid phone, and a trade-in credit to get you started. Confirm eligibility, then shop devices and promotions. Enter a 15-digit IMEI number ### How to find your IMEI. Dial \*#06# or look it up in your settings. Get an estimate Enter device manually Select your device’s brand.  Apple  Samsung  Google  motorola  Other Enter other device brand. - Brand not found Enter device model - Model not found Help me find my model Select your storage size. No storage size How to check your storage Select your phone's color. No colors available for selected device Enter wireless provider. - Carrier not found Get an estimate Enter IMEI number instead ## Estimated trade-in value ### * Trade-in value
 Good condition * * * Trade-in value Damaged condition \*This trade-in value is just part of the deal. Keep going through the purchase process to see other promotions that may save you even more. Your trade-in value will be applied as a credit on your bill. Your estimate may vary depending on the device's color and carrier.  * * * #### Trade-in device * * * [Shop new device](https://www.metrobyt-mobile.com/cell-phones) Enter different device ## Trade-in eligibility * * * Sorry, this device isn’t eligible for trade-in. Try using a different device. * * * Enter different device ## Here's how it works.  ### Choose a new device. Get a trade-in estimate and current promotions when you shop for a new device.  ### Get your trade-in ready. Back up your old device's content and then reset it to remove personal data.  ### Bring in your old device. Once evaluated, we'll credit you for the trade-in value. [Find a Metro store](https://www.metrobyt-mobile.com/stores/locator/) ## Get our best deals on the phones you want.  [Shop Apple](https://www.metrobyt-mobile.com/cell-phones/brand/apple)  [Shop Samsung](https://www.metrobyt-mobile.com/cell-phones/brand/samsung)  [Shop motorola](https://www.metrobyt-mobile.com/cell-phones/brand/motorola)  [Shop Revvl](https://www.metrobyt-mobile.com/cell-phones/brand/t-mobile)  [Shop Nokia](https://www.metrobyt-mobile.com/cell-phones/brand/nokia)  [Shop TCL](https://www.metrobyt-mobile.com/cell-phones/brand/tcl) [Shop phone deals](https://www.metrobyt-mobile.com/deals) ## Stop by a Metro store for our best trade-in price. We'll make sure your phone is ready to trade and get you set up with your new phone. [Find a Metro store](https://www.metrobyt-mobile.com/stores/locator) ## Frequently asked trade-in questions - ### Who is eligible to trade in a device? New or current Metro by T-Mobile customers with a qualifying transaction which includes: new activations, add-a-lines, or upgrades with a device purchase are eligible to trade in their phones. - ### My device trade-in value is more than the device that I am purchasing. Can I apply the remaining value towards other products or my bill? The trade-in value can only be applied toward the purchase of another single device. Any remaining balance is forfeited. Your Mobile Expert will help you to find a device that maximizes the full value of your trade. - ### How do I trade in my old device? Bring your trade in phone to a Metro by T-Mobile location. Your Mobile Expert will provide you a quote for fair market value based on device and device condition. [Store locator](https://www.metrobyt-mobile.com/storelocator/trade-in "Store locator") - ### I don’t have time to finish the transaction in-store today. Can I come back and still receive the value I was quoted today? The value quoted is good through today only. If you come back at a later time, it is possible that the value may have changed. You Mobile Expert will be happy to provide a new value assessment when you return. - ### Why should I trade in my old device? Metro by T-Mobile is your one-stop shop for device needs. When you trade in your old device, we provide you with instant credit to lower the out of pocket cost on your new device purchase. Eliminate clutter in your home, and protect the environment by safely recycling old or unused devices when you trade in with Metro by T-Mobile. To get started, get an estimate for your device using the tool above, or simply come by a Metro by T-Mobile location. [Store locator](https://www.metrobyt-mobile.com/storelocator/trade-in "Store locator") - ### I changed my mind. Can I get my old device back? You can cancel your device trade in anytime before utilizing the credit to purchase a new device. After new device is purchased, you cannot cancel the device trade in. - ### How many devices can I trade in? You are eligible to trade in one device for every new Metro by T-Mobile device that you purchase. - ### I’m currently financing my phone with another provider, can I still trade-in this device? No. Devices subject to an installment or financing agreement will not be eligible. If you pay off your current device, then that device will be eligible. iPhone Android __Here’s how you find your model.__ 1. Go to __Settings__ 2. Select __General__ 3. Select __About__ 4. Find __Model Name__ 5. Press and hold to __copy Model Name__ __How to find your device’s model__  1. Go to __Settings.__ 2. Select __About phone__. 3. Look for __Model name__. ## Finding IMEI in settings. Watch the video or follow the step by step instructions to find your IMEI number.  iPhone Android __Here’s how you find your IMEI number.__ 1. Go to __Settings__ 2. Select __General__ 3. Select __About__ 4. Scroll to find your IMEI number. 5. Press and hold to __copy IMEI number.__ __Here's how you find your IMEI number.__ 1. Go to __Settings__ 2. Select __About Phone__ 3. Select __Status__ 4. Scroll to find your IMEI number. 5. Press and hold to __copy IMEI number__ iPhone Android __How to find your device’s storage size.__ Your device’s storage size is measured in GB (Giga Bytes). 1. Go to __Settings__ 2. Select __General__ 3. Select __About__ 4. Scroll to find __Capacity__ __How to find your device’s storage size.__ Your device’s storage size is measured in GB (Giga Bytes). 1. Go to __Settings__. 2. Select __Battery and device care__. 3. Select __About__. 4. Scroll down to __Storage__. ## Follow Metro by T-Mobile - [Tiktok](https://www.tiktok.com/@metrobytmobile) - [Instagram](https://www.instagram.com/metrobytmobile/) - [You Tube](https://www.youtube.com/metrobytmobile/) - [Facebook](https://www.facebook.com/metrobytmobile/) - [X](https://twitter.com/metrobytmobile/) - [English](https://www.metrobyt-mobile.com) - [Español](https://www.metrobyt-mobile.com) - ### About About - [Why Metro?](https://www.metrobyt-mobile.com/benefits) - [Metro by T-Mobile careers](https://careers.t-mobile.com/retail-jobs?INTNAV=fNav%3AAbout%3ARetailCareers&INTNAV=fNav%3AAbout%3AMetrobyT-Mobilecareers) - [Become a dealer](https://www.metrobyt-mobile.com/dealers/become-dealer) - [Investor relations](https://investor.t-mobile.com/overview/default.aspx?INTNAV=fNav%3AAbout%3AInvestorRelations) - ### Support Support - [Account Protection](https://www.metrobyt-mobile.com/support/security/how-to-avoid-account-takeover-fraud) - [Affirm device financing](https://www.metrobyt-mobile.com/resources/device-financing) - 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[Accessibility](https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy?INTNAV=fNav%3AAccessibility) - [Open Internet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service?INTNAV=fNav%3AOpenInternet) - [Do Not Sell or Share My Personal Information](https://www.metrobyt-mobile.com) - [Consumer Health Data Privacy Policy](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html?INTNAV=fNav%3AConsumerHealthDataPrivacyPolicy#health-data-privacy-notice) - [Tiktok](https://www.tiktok.com/@metrobytmobile) - [Instagram](https://www.instagram.com/metrobytmobile/) - [You Tube](https://www.youtube.com/metrobytmobile/) - [Facebook](https://www.facebook.com/metrobytmobile/) - [X](https://twitter.com/metrobytmobile/) © 2026 T‑Mobile USA, Inc. iPhone Android __Here’s how you find your model.__ 1. Go to __Settings__ 2. Select __General__ 3. Select __About__ 4. Find __Model Name__ 5. Press and hold to __copy Model Name__ __How to find your device’s model__  1. Go to __Settings.__ 2. Select __About phone__. 3. Look for __Model name__. ## Finding IMEI in settings. Watch the video or follow the step by step instructions to find your IMEI number.  iPhone Android __Here’s how you find your IMEI number.__ 1. Go to __Settings__ 2. Select __General__ 3. Select __About__ 4. Scroll to find your IMEI number. 5. Press and hold to __copy IMEI number.__ __Here's how you find your IMEI number.__ 1. Go to __Settings__ 2. Select __About Phone__ 3. Select __Status__ 4. Scroll to find your IMEI number. 5. Press and hold to __copy IMEI number__ iPhone Android __How to find your device’s storage size.__ Your device’s storage size is measured in GB (Giga Bytes). 1. Go to __Settings__ 2. Select __General__ 3. Select __About__ 4. Scroll to find __Capacity__ __How to find your device’s storage size.__ Your device’s storage size is measured in GB (Giga Bytes). 1. Go to __Settings__. 2. Select __Battery and device care__. 3. Select __About__. 4. Scroll down to __Storage__.