Trade in your cell phone
Trading in your phone is a win-win. You’ll get a great new prepaid phone, and a trade-in credit to get you started.
Find out what your phone is worth.
Confirm eligibility, then shop devices and promotions.
Estimated trade-in value
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*This trade-in value is just part of the deal. Keep going through the purchase process to see other promotions that may save you even more. Your trade-in value will be applied as a credit on your bill. Your estimate may vary depending on the device's color and carrier.
Trade-in device
Trade-in eligibility
Take the next step.
Explore phones.
Still Have Questions?
We have answers.
Who is eligible to trade in a device?
New or current Metro by
How do I trade in my old device?
Bring your trade in phone to a Metro by
Why should I trade in my old device?
Metro by
How many devices can I trade in?
You are eligible to trade in one device for every new Metro by
My device trade-in value is more than the device that I am purchasing. Can I apply the remaining value towards other products or my bill?
The trade-in value can only be applied toward the purchase of another single device. Any remaining balance is forfeited. Your Mobile Expert will help you to find a device that maximizes the full value of your trade.
I don’t have time to finish the transaction in-store today. Can I come back and still receive the value I was quoted today?
The value quoted is good through today only. If you come back at a later time, it is possible that the value may have changed. You Mobile Expert will be happy to provide a new value assessment when you return.
I changed my mind. Can I get my old device back?
You can cancel your device trade in anytime before utilizing the credit to purchase a new device. After new device is purchased, you cannot cancel the device trade in.
I’m currently financing my phone with another provider, can I still trade-in this device?
No. Devices subject to an installment or financing agreement will not be eligible. If you pay off your current device, then that device will be eligible.