Trade in your cell phone

Trading in your phone is a win-win. You’ll get a great new prepaid phone, and a trade-in credit to get you started.

Find out what your phone is worth.

Confirm eligibility, then shop devices and promotions.

How to find your IMEI.

Dial *#06# or look it up in your

Select your device’s brand.

Estimated trade-in value

*

Trade-in value

Good condition

Trade-in value
Damaged condition

*This trade-in value is just part of the deal. Keep going through the purchase process to see other promotions that may save you even more. Your trade-in value will be applied as a credit on your bill. Your estimate may vary depending on the device's color and carrier. 

Trade-in device

Trade-in device

Trade-in eligibility

Sorry, this device isn’t eligible for trade-in. Try using a different device.

Take the next step.

Bring your phone to a store for easy trade-in.

Explore phones.

Still Have Questions?

We have answers.

Who is eligible to trade in a device?

New or current Metro by T-Mobile customers with a qualifying transaction which includes: new activations, add-a-lines, or upgrades with a device purchase are eligible to trade in their phones.

 

How do I trade in my old device?

Bring your trade in phone to a Metro by T-Mobile location. Your Mobile Expert will provide you a quote for fair market value based on device and device condition. Store locator

 

Why should I trade in my old device?

Metro by T-Mobile is your one-stop shop for device needs. When you trade in your old device, we provide you with instant credit to lower the out of pocket cost on your new device purchase. Eliminate clutter in your home, and protect the environment by safely recycling old or unused devices when you trade in with Metro by T-Mobile. To get started, get an estimate for your device using the tool above, or simply come by a Metro by T-Mobile location. Store locator

 

How many devices can I trade in?

You are eligible to trade in one device for every new Metro by T-Mobile device that you purchase.

 

My device trade-in value is more than the device that I am purchasing. Can I apply the remaining value towards other products or my bill?

The trade-in value can only be applied toward the purchase of another single device. Any remaining balance is forfeited. Your Mobile Expert will help you to find a device that maximizes the full value of your trade.

 

I don’t have time to finish the transaction in-store today. Can I come back and still receive the value I was quoted today?

The value quoted is good through today only. If you come back at a later time, it is possible that the value may have changed. You Mobile Expert will be happy to provide a new value assessment when you return.

 

I changed my mind. Can I get my old device back?

You can cancel your device trade in anytime before utilizing the credit to purchase a new device. After new device is purchased, you cannot cancel the device trade in.

 

I’m currently financing my phone with another provider, can I still trade-in this device?

No. Devices subject to an installment or financing agreement will not be eligible. If you pay off your current device, then that device will be eligible.