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In-store services at Metro 17220 N 19th Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Phoenix, AZ to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 17220 N 19th Ave

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Marcela Hernandez
March 6, 2024, 10:44 p.m.
(Translated by Google) Friendly and they serve you quickly (Original) Amables y te atienden rápido View on Google
Iris Magana
Feb. 24, 2024, 3:08 a.m.
First of all Brenda at 19th ave and bell rd phoenix, was AMAZING help! OK, so here is what happened , I bought a new phone and went to the store on 67th Ave and Bell Road in Glendale. Since it was close to my work. The girl at the 67th ave store did not speak English, turned multiple customers away because she couldn’t understand what they were asking. And then asked me to translate for her. Then She asked me what I was looking to do and I explained I was looking to connect the new phone I had just purchased. First time she tried it, had no luck, she changed my Sim card into the phone, and claimed that the phone was locked. Then she called her manager, and the manager was trying to tell me that the phone was locked also. I knew it wasn’t because I had purchased it online. After another failed attempt of her trying to activate my phone. I left with my phone, only having Internet and texting capabilities. I was so upset. To top it off, she charges me an activation fee and a screen glass fee. Which she did not apply to my phone. When I corrected her, she did refund me the glass amount. But still. So I frantically am trying to find a store that is still open to help me with this mess. & it was here at 19th Ave. and Bell Road, I explained the situation to Brenda not only was she able to correct the fact that the girl at 67th ave connected my phone as a tablet line. She also saved me money! I’m am so grateful for her kindness, I probably was a little annoying Since I was frustrated. Anyways, All HAIL Brenda. She was amazing! View on Google
Diana Flores
Jan. 26, 2024, 11:26 p.m.
Brenda and Luis were really good with customer service! They helped me out with my new phone and Google, will be back to this location!! View on Google
Michael Robles
Jan. 22, 2024, 8:01 p.m.
Fast friendly service. This is the only metro store I prefer to go. Every employee female &male get an A+ thanks guys View on Google
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