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In-store services at Metro by T-Mobile 1369 OHIO PIKE

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1369 OHIO PIKE

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1369 OHIO PIKE

J Masterson (JJ)
July 20, 2026, 6:39 p.m.
Google needs updated does not show store only blank store front View on Google
Linda
July 11, 2026, 7:09 p.m.
I had such a fantastic experience at this Metro by T-Mobile location today! I came in looking for a new phone and provided top-notch service. They were incredibly helpful, patient, and knowledgeable, making the whole process smooth and easy. Not only did I walk out with a great new phone, but they also helped me get a fantastic deal that fit my budget perfectly. Highly recommend View on Google
Rick vogt
July 3, 2026, 5:15 p.m.
The nice gentleman that was working the day I came was very kind and helped port over my 4 phone's from cricket I really appreciate the help got me out the door with cases and screen protectors for the cost to fill up my tank View on Google
carole williams
July 3, 2026, 3:44 p.m.
I had good experience getting my phone set up with a great price View on Google
Lisa Sullivan
June 30, 2026, 6:52 p.m.
I had great customer experience with Maen was great help would definitely recommend walked me through everything I needed View on Google

Locations near Metro by T-Mobile 1369 OHIO PIKE

Authorized Retailer
Metro by T-Mobile 765 Eastgate South Dr
6.3 miles away
Authorized Retailer
Metro by T-Mobile 808 Main St
11.7 miles away
4.9
Authorized Retailer
Metro by T-Mobile 2009 E Galbraith Rd
18.5 miles away
4.7

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.