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In-store services at Metro by T-Mobile 1401 Avenue Z

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 1401 Avenue Z

Additional information about Metro by T-Mobile 1401 Avenue Z

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1401 Avenue Z

Fittz Umarson
Nov. 16, 2025, 6:46 p.m.
Best guy 10 years never lied never cheated honest guy name Umar View on Google
Fatkhudin Nematov
April 22, 2025, 1:29 a.m.
Guy umar has a best attitude and knowledgeable always smiles best store recommend for everyone View on Google
Iriana Iriana
Feb. 17, 2025, 10:33 p.m.
I have been a customer of this store for a long time. Today I bought a phone here. I would like to note that absolutely all the sellers working in this store at 1402 Avenue Z are very professional, knowledgeable, friendly and responsible workers. No matter what requests I turn to them with, they always listen patiently and solve the problem. They advise which phones are best to choose depending on the buyer's age, his or her financial capabilities and his or her preferences. They offer various useful gadgets sold in their store, and explain how to use them. My whole family and I consider this Metro by T mobile store on Avenue Z to be one of the best stores selling phones and phone plans. I strongly recommend buying phones and phone plans only in this store. I assure you that you will be very satisfied and will forever remain a regular customer of this store with its friendly and welcoming team.I wish the guys good luck and prosperity in everything. Thank you very much. Sincerely, Irene Rosin. View on Google
Jannat
Jan. 4, 2025, 6:48 p.m.
(Translated by Google) I would like to express my gratitude to the guys who work here. They are responsible employees, always ready to help. When we first arrived, they immediately helped us with the connection. Due to my husband's work, we needed to switch to the company Verising. The first time I called, there were a lot of people, and I couldn't ask my questions, which upset me a little. However, later they sent us the necessary code, and with its help, Verising quickly solved our problems. Thanks to the guys for their professionalism and help! I wish you prosperity and good luck. (Original) Хочу выразить благодарность ребятам, которые здесь работают. Это ответственные сотрудники, всегда готовые прийти на помощь. Когда мы только приехали, они нам сразу помогли с подключением. В связи с работой мужа нам нужно было перейти в компанию Верайзинг. Первый раз, когда я звонила, было много людей, и я не смогла задать свои вопросы, что немного меня расстроило. Однако позже они отправили нам нужный код, и с его помощью Верайзинг быстро решил наши проблемы. Спасибо ребятам за профессионализм и помощь! Желаю вам процветания и удачи. View on Google

Locations near Metro by T-Mobile 1401 Avenue Z

Authorized Retailer
Metro by T-Mobile 370 Neptune Ave
0.8 miles away
4.6
Authorized Retailer
Metro by T-Mobile 1823 Avenue U
0.8 miles away
5.0
Authorized Retailer
Metro by T-Mobile 292 Brighton Beach Ave
0.9 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.