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Featured products at Metro by T-Mobile 1526 W 26th St

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In-store services at Metro by T-Mobile 1526 W 26th St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1526 W 26th St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1526 W 26th St

Sandra Case (Sandy)
April 10, 2026, 3:28 p.m.
I had a great experience at the Metro West store, thanks to Sree. She was extremely helpful and made the whole process smooth and easy from start to finish. Sree helped me find two Motorola phones at the best possible price, and she made sure I understood all the features, plans, and options available. What really stood out was her patience and professionalism. She took the time to answer all my questions without rushing and made sure I felt confident about my purchase. She also went the extra mile to check for the best deals and savings, which I really appreciated. The entire experience was stress-free because of her positive attitude and knowledge. It’s not often you come across someone so dedicated to helping customers. I highly recommend visiting this store and asking for Sree if you want honest advice and excellent service. I will definitely be coming back for future needs! View on Google
Susan Davis
April 7, 2026, 6:01 p.m.
Great service 👏 View on Google
Baleki Luka
April 3, 2026, 5:38 p.m.
I had a great experience with Sree at Metro on West 16th. From the moment I walked in, she was welcoming, professional, and genuinely focused on helping me find the best option. She took the time to explain everything clearly, answered all my questions without rushing, and made sure I fully understood my choices. Sree helped me choose a phone with the best service plan that fit my needs and budget perfectly. She went above and beyond to make the process smooth and stress-free, handling everything efficiently and with a positive attitude. What really stood out was her patience, honesty, and strong knowledge of the products and services. Thanks to her excellent customer service, I left the store feeling confident and satisfied with my purchase. I truly appreciate her help and would highly recommend anyone visiting this location to ask for Sree. She made the whole experience easy and enjoyable! View on Google
Machozi Fabrice
April 3, 2026, 5:33 p.m.
I visited the Metro store on West 26th, and I was really impressed with the level of customer service. Even while managing work on her mobile, she made sure to acknowledge and assist every customer with patience and professionalism. She handled multiple people at once in a calm and organized way, ensuring no one felt ignored or rushed. Her positive attitude and willingness to help made the whole experience smooth and pleasant. It’s clear she cares about customers and takes pride in her work. Great service like this definitely makes a difference—I’ll be happy to return! View on Google
Robert Vincent
Feb. 24, 2026, 6:11 p.m.
I had an excellent experience at Metro by T-Mobile near West 26th St. I purchased the Moto G 2026 at the best price, and I couldn’t be happier with both the phone and the service I received. From the moment I walked in, Sree was welcoming, professional, and very patient. She took the time to explain everything clearly and made sure I understood all the features of my new phone. I was having several issues with my previous device, and she carefully resolved every single problem without rushing. She made the whole process smooth and stress-free. It’s rare to find customer service this good. She went above and beyond to make sure I left satisfied. I truly appreciate her dedication and kindness. I highly recommend this Metro by T-Mobile location to anyone looking for great deals and outstanding customer service! View on Google

Locations near Metro by T-Mobile 1526 W 26th St

Authorized Retailer
Metro by T-Mobile 1601 Liberty St
1.1 miles away
4.6
Authorized Retailer
Metro by T-Mobile 1017 State St
2.1 miles away
4.5
Authorized Retailer
Metro by T-Mobile 2411 Parade St
2.4 miles away
4.7

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.