No activation fees.
Keep the phone you love. Get unlimited 5G for $30/mo. for your first month and $25/mo. after with AutoPay.
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Offer valid when you bring your phone. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.
IDs Accepted
- US State issued drivers license
- US Passport or Permanent Resident Card (Green Card)
- State ID
- International student visa with passport (Visa types: M, J, F)
- Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
- Employment Authorization Document (EAD)
- US Military ID
Baleki Luka
I had a great experience with Sree at Metro on West 16th. From the moment I walked in, she was welcoming, professional, and genuinely focused on helping me find the best option. She took the time to explain everything clearly, answered all my questions without rushing, and made sure I fully understood my choices.
Sree helped me choose a phone with the best service plan that fit my needs and budget perfectly. She went above and beyond to make the process smooth and stress-free, handling everything efficiently and with a positive attitude. What really stood out was her patience, honesty, and strong knowledge of the products and services.
Thanks to her excellent customer service, I left the store feeling confident and satisfied with my purchase. I truly appreciate her help and would highly recommend anyone visiting this location to ask for Sree. She made the whole experience easy and enjoyable!
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Machozi Fabrice
I visited the Metro store on West 26th, and I was really impressed with the level of customer service. Even while managing work on her mobile, she made sure to acknowledge and assist every customer with patience and professionalism. She handled multiple people at once in a calm and organized way, ensuring no one felt ignored or rushed.
Her positive attitude and willingness to help made the whole experience smooth and pleasant. It’s clear she cares about customers and takes pride in her work. Great service like this definitely makes a difference—I’ll be happy to return!
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Robert Vincent
I had an excellent experience at Metro by T-Mobile near West 26th St. I purchased the Moto G 2026 at the best price, and I couldn’t be happier with both the phone and the service I received.
From the moment I walked in, Sree was welcoming, professional, and very patient. She took the time to explain everything clearly and made sure I understood all the features of my new phone. I was having several issues with my previous device, and she carefully resolved every single problem without rushing. She made the whole process smooth and stress-free.
It’s rare to find customer service this good. She went above and beyond to make sure I left satisfied. I truly appreciate her dedication and kindness. I highly recommend this Metro by T-Mobile location to anyone looking for great deals and outstanding customer service!
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Mark Johnson
had a very fabulous experience at Metro by T-Mobile! Sree was absolutely amazing — very professional, patient, and friendly. From the moment I walked in, Sree made sure I felt welcomed and taken care of.
Sree clearly explained how to use the myMetro app, how the Tuesday offers work, and helped me understand all my plan options so I could choose the best one for my needs. There was no pressure, just honest and helpful service.
The whole process was smooth, quick, and stress-free. I truly appreciate the excellent customer service Sree provided. I highly recommend this location and especially recommend asking for Sree if you visit!
Keep up the fabulous work!
UpDated: 2/24/26
Be careful of Sree. The above review I did not write at all. She was setting up the app on my phone and decided to leave herself a very detailed review that I did not know about. Which in actuality is an invasion of my privacy, because why are you in any other parts of my phone! She could have went through pictures, passwords I have saved, financial info or anything. I simply will never know. Because the whole time she had my phone for 20-30 min I thought she was setting up the app and paying my bill but whole time she's leaving misleading reviews on my account about an experience that obviously didn't happen after seeing this fake review that "SHE" left herself on my account! Be careful. She did do what I asked and got done what I came in there for but I don't know it just feels weird that she did that!
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Authorized Retailer
Metro by T-Mobile 1601 Liberty St
1.1 miles away
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Mon: 10:00 am - 7:00 pm
- (814) 923-4205
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1601 Liberty St
Erie, PA 16502
Authorized Retailer
Metro by T-Mobile 1017 State St
2.1 miles away
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Mon: 10:00 am - 7:00 pm
- (814) 874-5050
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1017 State St
Erie, PA 16501
Authorized Retailer
Metro by T-Mobile 2411 Parade St
2.4 miles away
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Mon: 10:00 am - 7:00 pm
- (814) 315-9349
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2411 Parade St
Erie, PA 16503