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Featured products at Metro by T-Mobile 2102 Metcalf Dr

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In-store services at Metro by T-Mobile 2102 Metcalf Dr

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 2102 Metcalf Dr

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 2102 Metcalf Dr

Baleki Luka
April 3, 2026, 5:40 p.m.
I had a great experience with Krish at Metro in Ashtabula. He was very professional, friendly, and took the time to understand exactly what I needed. He explained all the options clearly and helped me choose the right phone and service plan without any pressure. Krish made the entire process quick and stress-free. He was patient, answered all my questions, and made sure I felt confident in my decision before leaving. His knowledge and customer service really stood out. I truly appreciate his help and would highly recommend asking for Krish if you visit this Metro location in Ashtabula. He made the experience smooth, easy, and enjoyable! View on Google
Machozi Fabrice
April 3, 2026, 5:35 p.m.
I visited the Metro store in Ashtabula and had a great experience thanks to Krish. He provided excellent customer service and made sure every customer was taken care of. Even while managing multiple tasks, he stayed patient, professional, and attentive. Krish was very helpful, answered all my questions clearly, and made the whole process smooth and easy. His positive attitude and dedication really stood out. It’s always nice to see someone who truly cares about customers. Highly recommend this location because of the great service! View on Google
Lonni Seyboldt
April 1, 2026, 6:47 p.m.
had a great experience with Krish at Metro in Ashtabula. He was professional, patient, and really took the time to understand what I needed. He explained everything clearly and made the whole process smooth and stress-free. It’s not often you come across someone who genuinely cares about customer service the way he does. Highly recommend asking for Krish if you visit! View on Google
Jeff Seyboldt
April 1, 2026, 6:38 p.m.
I had a great experience working with Krish at Metro in Ashtabula. He was professional, knowledgeable, and took the time to make sure all my questions were answered. What stood out most was his patience and willingness to go the extra mile to help me find exactly what I needed. The whole process felt smooth and stress-free thanks to his excellent customer service View on Google
Randy Mcie
March 13, 2026, 4:01 p.m.
Very helpful View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.