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In-store services at Metro by T-Mobile 216-20 Jamaica Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 216-20 Jamaica Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 216-20 Jamaica Ave

Amina Nazneen
Oct. 14, 2026, 7:04 p.m.
Very nice customer service. They gave me free gifts too. View on Google
gaitree
Oct. 12, 2026, 7:08 p.m.
Everytime I go to this place they help me with my phone View on Google
Vivienne Stewart
Oct. 10, 2026, 7:28 p.m.
I bought a phone from Ali, after buying it I went to the store 5 times and everytime I went they helped me really good View on Google
Linda Ulysse
Oct. 10, 2026, 7:04 p.m.
Got a free tablet yayyy😁 View on Google
Bushy Combs Herbal Haircare
Oct. 10, 2026, 6:08 p.m.
Great experience today. Everyone was very helpful. A +++++ service. View on Google

Locations near Metro by T-Mobile 216-20 Jamaica Ave

Authorized Retailer
Metro by T-Mobile 218-52 Hempstead Ave
0.3 miles away
Authorized Retailer
Metro by T-Mobile 9107 Springfield Blvd
0.6 miles away
4.9
Authorized Retailer
Metro by T-Mobile 205-17 Hillside Ave
1.2 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.