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Featured products at Metro by T-Mobile 2411 Parade St

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In-store services at Metro by T-Mobile 2411 Parade St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 2411 Parade St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 2411 Parade St

Ibrahimu Jafari
Feb. 14, 2026, 7:45 p.m.
Bath went above and beyond to help me set up my phone.Great service overall View on Google
Niyonzima Ozile
Feb. 11, 2026, 9:54 p.m.
I had an excellent experience with Sree at both the Parade Store and West Store locations of Metro by T-Mobile. She went above and beyond to assist me with all my questions and concerns, offering helpful, knowledgeable, and friendly service at both locations. Whether I was dealing with a technical issue or simply needed advice on a new plan, Sree made sure I was taken care of every step of the way. View on Google
Firefly Sayles
Feb. 11, 2026, 8:18 p.m.
I have been with 1 month, I'm loving it, the service and customer service is amazing and most certainly will see what they do is wonderful when walk in Sree welcomed me with fabulous smile and offered me so many free things near West 26 th st. View on Google
Brandon
Feb. 11, 2026, 5:51 p.m.
Customer service by Sree is wonderful I think, she is the best helping with everything by resolving issues and making it quick resolution and I think I like to talk to her. View on Google

Locations near Metro by T-Mobile 2411 Parade St

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Metro by T-Mobile 1017 State St
1.0 miles away
4.6
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Metro by T-Mobile 818 East Ave
1.3 miles away
4.9
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Metro by T-Mobile 1601 Liberty St
1.5 miles away
4.6

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.