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In-store services at Metro by T-Mobile 923 Creswell Lane

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 923 Creswell Lane

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 923 Creswell Lane

Jenifer Martinez
April 11, 2026, 9:54 p.m.
I had a really great experience with Metro by T-Mobile. The staff was super helpful, patient, and made sure all my questions were answered without rushing me. They are the best!! View on Google
michael reed
April 9, 2026, 8:27 p.m.
shuhmeeka did a very good 💯 job with getting the phones for my wife and i. she gets an A for the day View on Google
Dina Sias
April 6, 2026, 7:22 p.m.
Tay was very helpful and funny and grate customer service View on Google
Trellyy Trelly
April 4, 2026, 8:43 p.m.
Shuhmeeka at the Metro by T-Mobile in Opelousas, Louisiana. They were super helpful, easy to work with, and knew their stuff. Solid experience all around and I definitely appreciate their help and would recommend them to anyone looking for a new phone provider. View on Google
William Lynch
April 1, 2026, 6:32 p.m.
Mrs shuhmeeka was so nice and super helpful View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.