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Metro by T-Mobile 3101 S Western St - 3101 S Western St

In-store services at Metro by T-Mobile 3101 S Western St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Amarillo, TX to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 3101 S Western St

Additional information about Metro by T-Mobile 3101 S Western St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3101 S Western St

Chelsey Urenda
July 8, 2025, 1:44 a.m.
I was very helpful View on Google
Margit Myers
June 12, 2025, 9:59 a.m.
I want to give a shout out to Cristina the associate at metro PCS on western street! This girl has a technology brain like no one that I’ve ever mat. Always had an android and was use to it,,so the boss man at the store gave me this promotion of an iphone and a Samsung tablet and it sounded good at the moment with the pricing”! Also I b having Tmobil as my provider!Got the device 3days later, after that it was hell for a week I ran from store to store to get my phone set up, went without internet for days and very frustrated! Went back to the metro store on western street.hoping the magnager that gave me this promotion was there so I can tell him that he’s full of bullshit and take his freaking devices back and give me my money back, also had to switch to TMobil ! Wtf ! Lucky him he wasent at the store that day! Lucky myself ,the associate my favorit associate Cristina was there this girl did not give up till she had my phone to perfection and explained everything even let me practice till I had it figured out and was very patient luckily there wasent any other customers waiting in line! This girl knows more about technology, phones than anyone at any of the phone stores in Amarillo ! She should be district magn,over the stores and everyone b happy she don’t give up till your phone works and we’re happy customers! She also has a heart of gold and great customer service! Yay my phone works great now! Thank u so much girl! U r a hard working woman that cares about the customers your awesome girl! Some body might say I brag too much, yes I Do, specially when it comes to someone like u Cristina thank u so much for your effort ! Since no one else knew how to fix the problem! I give u a 10 plus some? Highly recommend! View on Google

Locations near Metro by T-Mobile 3101 S Western St

Authorized Retailer
Metro by T-Mobile 1001 S Georgia St
1.9 miles away
4.2
Authorized Retailer
Metro by T-Mobile 1102 W Amarillo Blvd
3.4 miles away
5.0
Authorized Retailer
Metro by T-Mobile 1500 E Amarillo Blvd
4.7 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.