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Metro by T-Mobile 8801 Research Blvd - 8801 Research Blvd

In-store services at Metro by T-Mobile 8801 Research Blvd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Austin, TX to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 8801 Research Blvd

Additional information about Metro by T-Mobile 8801 Research Blvd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 8801 Research Blvd

neha mehra
Nov. 9, 2025, 11:15 p.m.
Best service good deals . The best of the sales reps always the to help View on Google
Anderson Morales
Oct. 23, 2025, 12:12 a.m.
Awesome service View on Google
Karina Sanchez
Sept. 23, 2025, 9:09 p.m.
Best store ever!! The mbest customer service I've ever received at a Metro store. They're friendly and warm, and they help me with everything whenever I go! View on Google
Kazi Hassan
Sept. 23, 2025, 9:09 p.m.
I had a great experience at this Metro by T-Mobile store. The staff were very friendly, patient, and knowledgeable. They took the time to answer all my questions, explained the different plans clearly, and made sure I walked out with exactly what I needed. The store was clean and organized, and I didn’t have to wait long to be helped. What stood out the most was how helpful the team was—they didn’t just try to sell me something, they actually cared about making sure I got the right phone and plan for my situation. The process was quick and smooth, and they even helped me set up my phone before I left. Highly recommend this location if you want excellent customer service and a stress-free experience! View on Google

Locations near Metro by T-Mobile 8801 Research Blvd

Authorized Retailer
Metro by T-Mobile 8762 Research Blvd
0.2 miles away
5.0
Authorized Retailer
Metro by T-Mobile 9424 Parkfield Dr
0.7 miles away
4.2
Authorized Retailer
Metro by T-Mobile 8610 N Lamar Blvd
1.2 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.