English | Español

Featured products at Metro by T-Mobile 4118 WILDER RD

Shop all products
Metro by T-Mobile 4118 WILDER RD - 4118 WILDER RD

In-store services at Metro by T-Mobile 4118 WILDER RD

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Bay City, MI to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 4118 WILDER RD

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4118 WILDER RD

Tiffany McFarland
April 3, 2026, 11:38 p.m.
Brought my daughter in to get a new phone. Kirkwood was working. He showed us a handful of phones in the price range we were looking for. My daughter, Miss indecisive, couldn’t or wouldn’t decide on a phone. He was extremely patient while I got her to choose a phone. I’m nice she FINALLY made up her mind, he got everything set up & working for her. Appreciate his extreme patience he had. View on Google
Sophia Skrzy
March 25, 2026, 5:18 a.m.
Great customer service, Kali and I’m pretty sure his name was kirk are great employees, very kind, very knowledgeable and very helpful! They helped set my phone up, and got my grandmas new phone all set up and ready for her to use without any problems! Kali also helped me transfer my voicemails from my deceased grandpa over to my new phone:)! If you’re looking for friendly/great customer service, I highly recommend this store! View on Google
Dakota Arnold
Jan. 20, 2026, 11:04 p.m.
Kali was great 10/10 experience helping me get a great deal on my service. View on Google
mikyng devyne
Jan. 1, 2026, 8:46 p.m.
Kali gave me extremely great service today she is a true angel & I will back !! View on Google
Mallory Socier
Dec. 17, 2025, 2:59 p.m.
Don opened up early for my daughter and I this morning. Took time out of his morning to help us with everything we needed. He was kind and very professional! I couldn't have been happier with my experience! Thank you Don for being kind! View on Google

Locations near Metro by T-Mobile 4118 WILDER RD

Authorized Retailer
Metro by T-Mobile 802 N Euclid Ave
1.5 miles away
4.1
Authorized Retailer
Metro by T-Mobile 3990 Bay Rd
11.7 miles away
4.8
Authorized Retailer
Metro by T-Mobile 228 W Genesee Ave
13.3 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.