English | Español

Featured products at Metro by T-Mobile 1190 Prospect Ave

Shop all products
Metro by T-Mobile 1190 Prospect Ave - 1190 Prospect Ave

In-store services at Metro by T-Mobile 1190 Prospect Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Bronx, NY to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1190 Prospect Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1190 Prospect Ave

Steven Watson
March 21, 2026, 8:34 p.m.
I had an amazing experience at Metro thanks to Hassan! He helped me switch over with my same number and made the whole process smooth and stress-free. On top of that, he got me a great deal that I honestly wasn’t expecting. Hassan’s customer service was top-tier super friendly, patient, and knowledgeable. He took the time to explain everything clearly and made sure I was completely satisfied before I left.If you’re thinking about switching or upgrading, definitely ask for Hassan. 100/100 service.highly recommend! View on Google
Marlene
March 21, 2026, 6:58 p.m.
Great customer service i get from hassan.10 out of 10 View on Google
Derrick Lopez
March 20, 2026, 10:39 p.m.
I had an excellent experience at Metro thanks to Hassan. He helped me get two new phones with a great deal, and made the whole process smooth and stress-free. He also transferred all my information quickly and carefully, which saved me a lot of time and hassle. Hassan’s customer service was outstanding he was friendly, knowledgeable, and very patient in answering all my questions. It’s not often you come across someone who genuinely cares about helping customers, but he definitely does. Highly recommend visiting this store and asking for Hassan if you want top-notch service! View on Google
Julian De La Rosa
March 20, 2026, 5:12 p.m.
Best metro Store in this area.i go to last week Hassan Word haré he help me to fix my Phone issue.great customer service.highly recomend this store View on Google
karamoh nabay
March 18, 2026, 10:32 p.m.
Hassan made my visit to Metro by T-Mobile a great experience. He took the time to help me choose the right phone and tablet at a really good price. Very kind, patient, and easy to talk to. You can tell he cares about his customers. Thank you, Hassan! View on Google

Locations near Metro by T-Mobile 1190 Prospect Ave

default
Metro by T-Mobile 1032 Westchester Ave
0.4 miles away
4.1
default
Metro by T-Mobile 1250 Southern Blvd
0.4 miles away
4.0
default
Metro by T-Mobile 999 Southern Blvd
0.4 miles away
4.9

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.