How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 13395 Snow Rd

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and data when you bring your number. AND no activation fees.

Shop now Directions to my store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/mo. AutoPay discount applies after first month (for example, you can pay $10/mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subject to change. See Terms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Kate Phillips

Oct. 28, 2026, 10:04 p.m.

Mo is the man! I went in yesterday to inquire about new phones for my son and I and he said to me “I’m about to give you the deal of a lifetime”. In my mind I was rolling my eyes like “here we go 🙄” because I’m 45 and I’ve heard that line a time or 2 but Mo really did offer me a deal that I couldn’t refuse. I had planned on waiting a few days to buy but the deal was so good and Mo didn’t pressure me like some sales people I’ve dealt with, so I went back today to get the phones. Mo was friendly and helpful in explaining exactly what to expect throughout the process. I had to get on the phone with another company and Mo was right there to help me with any issues that came up. He went above and beyond by calling another representative to get my questions answered when I ran into problems with the individual I was speaking with. He made it clear to my son and I that he wasn’t going to let anyone bs us (and when they tried, he called them on it) He is honest and upfront while also being kind and patient. No extra bs or deception. He really didn’t have to help me all like he did today which tells me he’s genuinely a good person. He’s out here providing customer service far superior to most places around here and he deserves recognition for it (and perhaps a raise!!!!) 😊 Thanks again, Mo! ~KP View on Google

Rafael Orozco

Oct. 11, 2026, 8:39 p.m.

Salesperson was very professional and understanding my situation and was able to resolve it View on Google

Yvonne Malone

Sept. 30, 2026, 10:01 p.m.

Thank you Mohammed for your patience and support in my time of need. Not only was Mohamed a major factor in me returning to Metro, I had no idea that the service not customer service had become very professional with a slice of I am not trying to break the bank just give you the best quality phone service for your buck! Mohammed went above the call of duty and I truly appreciate his kindness, his knowledge of the products they are selling but most importantly if I had any issues feel free to stop back in or give us a call. Mohammed you are truly a 💎. Ladies very easy on the eyes with a beautiful smile. View on Google

Susan Holt-Stack

Sept. 13, 2026, 7:29 p.m.

Mohammed is a very nice person and so knowledgeable ☺️ View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Mon:	10:00 am - 7:00 pm
Tues:	10:00 am - 7:00 pm
Wed:	10:00 am - 7:00 pm
Thurs:	10:00 am - 7:00 pm
Fri:	10:00 am - 7:00 pm
Sat:	10:00 am - 7:00 pm
Sun:	11:00 am - 4:00 pm

Metro by T-Mobile 13395 Snow Rd