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Exclusions apply.
IDs Accepted
- US State issued drivers license
- US Passport or Permanent Resident Card (Green Card)
- State ID
- International student visa with passport (Visa types: M, J, F)
- Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
- Employment Authorization Document (EAD)
- US Military ID
Ena Jackeline Jara Rosales
(Translated by Google) I don't recommend this store. I made a purchase three days ago and had a terrible experience. They sold me an opened phone, and so far, they haven't given me a solution. I paid by card, but they still haven't delivered the device, and they've been giving me the runaround for several days without offering a solution. The only thing the staff says is that I have to pay an additional $200 to get a new phone, or if I want a refund, they'll deduct $170. I have no reason to accept either because I paid for a new phone at the price they quoted, and I asked them not to open it. This store doesn't sell new phones; either the store or the employees there swap them out. Be very careful with what you buy and check that the seals are intact and the box is sealed. Don't let the employees open it because this is common practice, and they replace the phones with a repaired one, but it's not new.
(Original)
No la recomiendo tengo 3 dias de haber hecho una compra y tuve la mala experiencia de que me vendieron un celular abierto y hasta el momento no me dan solución hice el pago por targeta pero no me entregan el equipo hasta ahora y me tienen paseando varios días sin darme una solución lo único que dicen los que atienden es que tengo que hacer un aumento de 200 dolares mas para que me entreguen el equipo nuevo o en todo caso si quiero el reembolso que me van a descontar 170 ambos no tengo porque aceptar porque yo pagué por un equipo nuevo al precio que me indicaron y les pedí que no lo habran, esta tienda no vende los celulares nuevos o la tienda o los trabajadores que estan ahí lo cambian tengan mucho cuidado con lo que compran y revisen al momento de comprar un equipo que cuente con los sellos y que la caja esté sellada y no permitan que los trabajadores lo abran porque es de costumbre esto y los cambian por uno reparado pero no es nuevo.
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Authorized Retailer
Metro by T-Mobile 3073 Fulton St
0.3 miles away
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Tues: 10:00 am - 8:00 pm
- (347) 295-3122
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3073 Fulton St
Brooklyn, NY 11208
Authorized Retailer
Metro by T-Mobile 1183 Sutter Ave
0.8 miles away
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Tues: 10:00 am - 7:00 pm
- (631) 405-1913
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1183 Sutter Ave
Brooklyn, NY 11208
Authorized Retailer
Metro by T-Mobile 3358 Fulton St
0.8 miles away
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Tues: 10:00 am - 8:00 pm
- (718) 954-9179
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3358 Fulton St
Brooklyn, NY 11208