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Metro by T-Mobile 3276 Buford Dr - 3276 Buford Dr
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In-store services at Metro by T-Mobile 3276 Buford Dr

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Buford, GA to switch or get help with your prepaid service.

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Additional information about Metro by T-Mobile 3276 Buford Dr

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3276 Buford Dr

Pedro Luis Montilla Plaza
Nov. 7, 2025, 6:32 p.m.
(Translated by Google) Going to this store is a truly memorable experience. The customer service is exceptional, and Mónica and Rosa are the best. I went in just to ask about internet access, and I ended up leaving with internet, a phone, and a tablet. They're fantastic! They offer recommendations and advice like no one else, they're incredibly patient, and best of all, they make you feel like you're getting a top-quality service. Congratulations and thank you for making me feel so welcome. I would shop at this store a thousand times over... Super satisfied... 100 out of 100! I highly recommend it. (Original) Ir a esta Tienda es una experiencia de sentir, la verdadera atención al cliente, las chicas Mónica y Rosa, son lo mejor, entre solo a preguntar por internet, y resulta que me lleve internet, Tlf y tablet, son lo mejor, te recomiendan y te asesoran cómo nadie, tienen paciencia y lo mejor te hacen sentir que estás adquiriendo un servicio de calidad, felicidades y gracias por hacerme sentir en un buen lugar, regresaría a comprar en esta tienda mil veces... Super satisfecho... Un 100 de 100.... Se los recomiendo View on Google
Tommy McCart (xWHIT3xOUTx)
June 14, 2025, 6:11 p.m.
Josh was really helpful and made the whole process of switching phones over easy, definitely recommend him View on Google
Danielle Tetteh
June 12, 2025, 4:56 p.m.
I went there today needing help with my tablet. The manager, John was there today and he went above and beyond to help me. He showed me how to text on the original Metro # on the tablet and fixed this problem I had with the tablet. Also showed me where to go on the tablet to look up a certain setting. Praying I don't have anymore problems with it. Alexis was there the other day I went in and helped me by showing me how to have a phone # that worked on my tablet and answering questions as well. Also Eric was there and helped as well. They all made sure to answer all the questions I had, not only fixed the problems I had on both occassions, but showed me some things to do with my tablet that I did not know about. Theese 3 were all very knowledgeable, helpful, kind, all had amazing customer service skills, and just awesome people all around. You could tell they wanted to help. I've been with Metro Pcs since basically the company opened, and these 3 have been been the best Associates to work with! So, thank you 3 SO much for making my experience with Metro an amazing one. I won't be going to another location from now on. I really appreciate it! View on Google
Darlene Adair
May 22, 2025, 1:13 a.m.
John, the manager, and Erik at Metro by the Mall of GA are absolutely the best! Every time I visit the store, I seem to have major issues, and I walk in full-blown panic mode. But no matter how stressed I am, these two never let my panic shake them. They remain calm, patient, and incredibly kind, going far beyond their pay scale to ensure I leave completely satisfied. I truly give them their props because I know I’m just one customer, yet they consistently provide top-tier service. Their knowledge of phones and all their complexities is amazing—half the time, I don’t even understand what customer service is saying! Thankfully, John and Erik take the time to stand with me, explain everything in a way that makes sense, and ensure I feel confident in answering questions and making decisions that best suit my needs. Big shoutout to these guys—they are the reason my husband and I have remained loyal customers since 2011, keeping five lines with Metro. Their dedication and expertise make all the difference! View on Google
Jeff
May 13, 2025, 2:26 a.m.
Quick service and reasonable phone prices View on Google

Locations near Metro by T-Mobile 3276 Buford Dr

Authorized Retailer
Metro by T-Mobile 2033 Buford Hwy
2.9 miles away
5.0
Authorized Retailer
Metro by T-Mobile 1330 Peachtree Industrial Blvd
3.6 miles away
4.9
Authorized Retailer
Metro by T-Mobile 2725 Hamilton Mill Rd
4.0 miles away
4.1

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.