English | Español

Featured products at Metro by T-Mobile 4180 Pearl Rd

Shop all products
Metro by T-Mobile 4180 Pearl Rd - 4180 Pearl Rd

In-store services at Metro by T-Mobile 4180 Pearl Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Cleveland, OH to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 4180 Pearl Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4180 Pearl Rd

Mitch Izmar
March 28, 2026, 6:53 p.m.
Best in the area. You gotta ask for manny ! Got great deals and hooked me and my wife up !! View on Google
Meech Scarface
March 28, 2026, 6:49 p.m.
Man manny is the best hooked me and my family up !!! Got some phones from him a while back and it broke. Had to buy another one. And he gave me the time and respect to hear all my issues and got me to buy a new phone with better specs then the original. !! I recommend this spot !!! View on Google
Queen Queta
March 14, 2026, 2:22 a.m.
I remember back in the days we were able to get presents 🎁 or gifts on Tuesdays But some metro pcs stores don't do it no more.... Anyway I really wish these stores get plexiglass inside for customer service windows with a button for the police to rang I don't wanna go inside no more I heard the Broadway location got robbed yesterday, awwww such horrible news 😢 😔 🔔🚓🚔👮‍♀️👮‍♂️📲📱📞🖥💻⌨️ I love ❤️ that store View on Google
Momma
Feb. 2, 2026, 1:17 a.m.
Very helpful , very nice patient Good customer service View on Google

Locations near Metro by T-Mobile 4180 Pearl Rd

Authorized Retailer
Metro by T-Mobile 5739 Memphis Ave
1.1 miles away
4.7
Authorized Retailer
Metro by T-Mobile 6102 Storer Ave
1.9 miles away
4.1
Authorized Retailer
Metro by T-Mobile 3061 W 25th St
2.0 miles away
4.4

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.