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Metro by T-Mobile 9745 LORAIN AVE

★★★★★ 4.6
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Metro by T-Mobile 9745 LORAIN AVE

Open - 10:00 am - 7:30 pm
4.6 ★
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Open

Fri: 10:00 am - 7:30 pm

Sat: 10:00 am - 7:30 pm

Sun: 12:00 pm - 5:00 pm

Mon: 10:00 am - 7:30 pm

Tues: 10:00 am - 7:30 pm

Wed: 10:00 am - 7:30 pm

Thurs: 10:00 am - 7:30 pm

9745 LORAIN AVE Cleveland, OH 44102
    • One line unlimited 5G $25

    No activation fees.

    Keep the phone you love. Get unlimited 5G for $30/mo. for your first month and $25/mo. after with AutoPay.

    Get the details
    Offer valid when you bring your phone. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.
    One line unlimited 5G $40 period
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    Plus, get a FREE 5G phone.

    That’s right, get a FREE 5G phone when you join Metro on the $40 Period plan with no activation fees. Plus, your price is guaranteed for 5 years on talk, text, and data.
    Choose your free phone
    Exclusions apply.

    Featured products at Metro by T-Mobile 9745 LORAIN AVE

    iPhone 13
    Apple
    iPhone 13
    4160
    $49.99 $629.99
    Generally carried
    Galaxy A16 5G
    Samsung
    Galaxy A16 5G
    $0.00 $229.99
    Generally carried
    moto g 5G - 2024
    Motorola
    moto g 5G - 2024
    42
    $0.00 $169.99
    Generally carried
    Watch SE 2nd gen 44mm
    Apple
    Watch SE 2nd gen 44mm
    1
    $229.99 $329.99
    Generally carried
    Shop all products
    Metro by T-Mobile 9745 LORAIN AVE - 9745 LORAIN AVE

    In-store services at Metro by T-Mobile 9745 LORAIN AVE

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Cleveland, OH to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    Additional information about Metro by T-Mobile 9745 LORAIN AVE

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 9745 LORAIN AVE

    Leave a review Google
    Anelize Nader
    March 28, 2026, 3:41 p.m.
    Lou and Mack are super helpful and do go through lengths to get things done in the most beneficial way to the customer. I highly recommend this store. View on Google
    Mark Hunter
    March 25, 2026, 11:08 p.m.
    Lou did a great job helping me upgrade my service and phone he called customer service to see what perks I was qualified for and also explained services that would be best for me and my son so he’s made my switch good so far I would highly recommend his service View on Google
    Nadine Otero
    Feb. 6, 2026, 6:09 p.m.
    Lou was such a godsend... He was fast efficient friendly was going through loops to try to help me while customer service was failing me. Go to them for honest straight to the point help!! Will definitely be going in store for all my future transactions View on Google
    Barb Kappenhagen
    Jan. 13, 2026, 4:45 a.m.
    Went in to purchase a phone today Lou was great to work with very fast and very courteous and gave me a great deal. Thanks, Lou. View on Google
    Batosi 311
    Jan. 7, 2026, 6:56 p.m.
    They were able to fix my screen and save my phone with all of my stuff in it. Good people View on Google

    Locations near Metro by T-Mobile 9745 LORAIN AVE

    Authorized Retailer
    Metro by T-Mobile 11100 Lorain Ave
    0.7 miles away
    4.1
    View
    Authorized Retailer
    Metro by T-Mobile 6102 Storer Ave
    1.2 miles away
    4.1
    View
    Authorized Retailer
    Metro by T-Mobile 12504 Detroit Ave
    1.7 miles away
    5.0
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.