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Metro by T-Mobile 542 Cranbrook Rd - 542 Cranbrook Rd

In-store services at Metro by T-Mobile 542 Cranbrook Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Cockeysville, MD to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 542 Cranbrook Rd

Additional information about Metro by T-Mobile 542 Cranbrook Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 542 Cranbrook Rd

Fran Trego
Oct. 26, 2025, 5:19 p.m.
This is about my experience at 542 Cranbrook Rd Cockeysville, MD The sales lady's name is Pooja. I came in to buy my daughter a phone for her birthday. I was talked into buying a very nice phone. I had let them know that it was a little out of my price range. They adjusted the priceit to make it fit into my price range. On top of that, the sales lady gave my daughter 2 items as gifts for my her birthday. She was given a Wi-Fi speaker as well as headphones (this may have actually been a gift for me so I don't have to hear everything she's doing - 😜😜). I highly recommend this store. It is a relief to have a sales lady that actually cares about the customer. I would give more stars if it was possible. This truly was a five-star transaction. I will not go to any other location or deal with any other associate besides Pooja. She is truly wonderful. View on Google
Santos Lopez
Sept. 26, 2025, 6:15 p.m.
(Translated by Google) Good Pooja Service (Original) Servicio Buena Pooja View on Google
MosEL Jabbar
June 22, 2025, 9:01 a.m.
Shouts out to the staff at this particular location. Specifically the young lady, Pojah. She did what she said she would and even gave me some bonus items for my mother due to the unexpected wait time. She is an all star member of the Metro by T-Mobile team. MashaAllah & בעזרת השם. View on Google

Locations near Metro by T-Mobile 542 Cranbrook Rd

Authorized Retailer
Metro by T-Mobile 6853 Loch Raven Blvd
6.6 miles away
4.4
Authorized Retailer
Metro by T-Mobile 2339 Cleanleigh Drive
7.6 miles away
4.0
Authorized Retailer
Metro by T-Mobile 106 Reisterstown Rd
8.9 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.