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Featured products at Metro by T-Mobile 4825 Ross Ave

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Metro by T-Mobile 4825 Ross Ave - 4825 Ross Ave

In-store services at Metro by T-Mobile 4825 Ross Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Dallas, TX to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 4825 Ross Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4825 Ross Ave

Nicole Keith
April 14, 2026, 9:27 p.m.
Great customer service love my new internet thank you View on Google
Juan Andrades
April 14, 2026, 7:05 p.m.
(Translated by Google) Great service, Michael, thank you. I like my phone. I appreciate the help, Allison. (Original) buen servicio Michael gracias me gusta mi telefono agradesco la alluda Allison View on Google
Julia Mcdaniel
April 14, 2026, 6:46 p.m.
(Translated by Google) Great service, Allison! Thank you so much. I liked the phone and the service here. I will recommend this store. (Original) Buen servicio quemedio allison muchas gracias me gusto El telefono y El servicio aki recomendare esta tienda View on Google
Jennifer Strickland
April 14, 2026, 5:34 p.m.
Love it and got new tablet good customer service View on Google
Kevin Frierson
April 14, 2026, 4:28 p.m.
Joseph had great customer service. View on Google

Locations near Metro by T-Mobile 4825 Ross Ave

Authorized Retailer
Metro by T-Mobile 5334A Ross Ave
0.4 miles away
Authorized Retailer
Metro by T-Mobile 4818 Gaston Ave
0.6 miles away
4.7
Authorized Retailer
Metro by T-Mobile 104 S Carroll Ave
1.2 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.