English | Español
In-store services at Metro 5509 E Grand Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in DALLAS, TX to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 5509 E Grand Ave

Leave a review Google
Francisco Gutierrez
March 19, 2024, 10:51 p.m.
Friendly customer service for a knowledgeable View on Google
Julio Garcia
Jan. 20, 2024, 10:28 p.m.
Customer service are friendly, I don't understand I asked for a cheap phone under $100 and they sold me one for $140 which is okay I didn't have another choice but they also show me a second phone for 180 and end up switching it for 140 after refuse to 180.00 so when I was choosing the 180 he tried to say it was 160.00 but at the end of giving it to me for $140 the girl that was taking care of me was under the spell of the guy that was giving the prices she seemed like she could not give it to me for a solid 140.00 but once they both realize I will not budge they just went and go ahead and gave it to me 140 so don't budge at the store , but overall the store is good. View on Google
Alexis Rogers
Jan. 1, 2024, 6:47 p.m.
I am intrigued and grateful, I thank God I came to this location. Ben was very attentive, patient, and very eager to make sure that I was satisfied. He went beyond his job description to ensure customer satisfaction. Alex also oversaw everything and gave assistance when necessary. The whole staff at this location is very engaged to helping anyone who is seeking assistance. I couldn't have imagined how amazing my experience was going to be considering what I needed. They are truly appreciated, Ben you did an outstanding job. I was very happy to express my gratitude. Job well done ✔️ 👍 View on Google
Nov. 9, 2023, 8:40 p.m.
Fast and professional staff. 2 thumbs yp View on Google
1Marissa D
Sept. 20, 2023, 12:09 a.m.
Sammi Aman was very patient,kind and he had me in and out of there I went in to pay a phone bill and left out with a tablet and screen protector....v View on Google
Looking for more? See all stores in Texas