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Metro by T-Mobile 14902 Preston Rd - 14902 Preston Rd
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In-store services at Metro by T-Mobile 14902 Preston Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Dallas, TX to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 14902 Preston Rd

Additional information about Metro by T-Mobile 14902 Preston Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 14902 Preston Rd

MA “MAG” Gray
Nov. 20, 2025, 8:35 p.m.
I pay a bit more for great customer service over phantom phone services that save you money but lack customer service or the one where I was a snowflake and didn't get reimbursed by the evil phone company that failed to protect my text messages! I use The METRO! View on Google
Mr. Mathis
Oct. 21, 2025, 3:32 p.m.
Walked out with a new phone a couple of days ago. You guys are awesome 😎. Very cool gents work in this place. They were honest about the phones. Didn't try to sell me something just to get me out of the store. Great experience. Thank you 🤠 View on Google
Tex, Ma'am
Oct. 21, 2025, 3:32 p.m.
Walked out with a new phone a couple of days ago. You guys are awesome 😎. Very cool gents work in this place. They were honest about the phones. Didn't try to sell me something just to get me out of the store. Great experience. Thank you 🤠 View on Google

Locations near Metro by T-Mobile 14902 Preston Rd

Authorized Retailer
Metro by T-Mobile 2717 E Belt Line Rd
1.5 miles away
4.5
Authorized Retailer
Metro by T-Mobile 13523 Montfort Dr
2.0 miles away
4.3
Authorized Retailer
Metro by T-Mobile 2774 E Trinity Mills Rd
2.6 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.