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Metro by T-Mobile 4619 S Mason St - 4619 S Mason St

In-store services at Metro by T-Mobile 4619 S Mason St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Fort Collins, CO to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 4619 S Mason St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4619 S Mason St

Pete Jenkins
Dec. 17, 2025, 9:55 p.m.
Walked in with my broken phone from Cricket, walked out with a new phone at $0.00 cost (just the $60.00 per month plan's first payment!) Upon entering, the one and only staff member working, Mario--I would learn to be his name--for it was late on a Monday night (December 15th, 2025), who was already busy dealing with two customers ahead of me, still promptly greeted me, told me it was just going to be a few minutes. Turning back to continue helping the customers he had, I noted his excellent fluency in both English and Spanish, making him a highly valuable asset at any business here in Colorado. As soon as he had a moment while waiting on the device his customers had to load something, he asked me what I'd need help with, noted it, and went back to helping them again. His ability to multitask, coupled with his professional, helpful, and friendly nature made what s usually a pain in the behind (switching numbers to new carriers, transferring data from old broken phone to new etc) a very calm, quick and pleasant experience. I was out of there very quickly with a new and working phone, my old number and no fuss. If you need a phone, a carrier, or replacement. Mario at this location is the man who'll make it happen and get it done right. View on Google
Erika Bennett (Starr)
Sept. 25, 2025, 6:11 a.m.
This is more of a *general* company review... but I'm sure this location is great too! My boyfriend uses Metro PCS, and the over the phone customer service is literally AMAZING. If I didn't just sign a year's contract with Verizon, I stg I'd switch!! View on Google
Troy Gribble
July 7, 2025, 11:10 a.m.
It was a excellent experience they were very professional View on Google
Natalie S
June 22, 2025, 6:44 p.m.
Evelyn was amazing! She is very knowledgeable and while working alone with a large crowd of customers she was fantastic helping everyone efficiently while maintaining such a friendly demeanor:) This is definitely the nicest location I have been to! Thank you so much! View on Google

Locations near Metro by T-Mobile 4619 S Mason St

Authorized Retailer
Metro by T-Mobile 1856 N College Ave
6.2 miles away
4.2
Authorized Retailer
Metro by T-Mobile 142 E 29th St
7.0 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.