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In-store services at Metro 972 Hempstead Tpke

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Franklin Square, NY to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 972 Hempstead Tpke

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Maria M
April 8, 2024, 9:36 p.m.
When my husband needed a new phone, we headed to the metro T-Mobile in Franklin Square. The Oceanside store is closer for us but I like the customer service in Franklin Square. Jass was a great help in answering all our questions. He followed up with us to make sure that the phone was up and running. Very important for people who are not so savy. I would highly recommend the 972 Hempstead Turnpike location. View on Google
Tara K
March 22, 2024, 4:48 p.m.
Jass was a very nice and professional man. He really helped me with purchasing a new phone View on Google
Christopher ramos
March 21, 2024, 10:27 p.m.
Very Kind workers especially Jass View on Google
Pamela C
Dec. 20, 2023, 7:28 p.m.
Amazing Customer Service! Jass was extremely knowledgeable & so helpful. He was attentive to my specific needs. I am so happy with my new phone!!! View on Google
June 10, 2023, 11:21 p.m.
I had a great experience at this MetroPCS location. Brian was able to help me get a new phone. He went above and beyond to answer my questions. His customer service skills was top notch. The phone that I purchased - I asked all sorts of questions about it, and he was able to help me. He did show me other models, but did not try to force it on me. When you get good customer service you must appreciate it at the moment. I got his card to keep for future business. If you want to see Brian, then keep in mind, he works Wednesdays & Fridays. View on Google