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Metro by T-Mobile 515 South Carrier Parkway - 515 South Carrier Parkway

In-store services at Metro by T-Mobile 515 South Carrier Parkway

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Grand Prairie, TX to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 515 South Carrier Parkway

Additional information about Metro by T-Mobile 515 South Carrier Parkway

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 515 South Carrier Parkway

Carla Collins
Dec. 12, 2025, 11:40 p.m.
Amazing customer service. They fixed my issue quickly and super polite View on Google
Manuel Ferreira
July 14, 2025, 7:51 p.m.
Highly recommend this metro. This is the only metro i go to and is never disappointed. View on Google
Santiago Zetina
July 14, 2025, 4:09 p.m.
(Translated by Google) I'm very happy with the service provided by Alex, the new employee. I'm very grateful for his help. He helped me transfer all my information and data to my phone at no cost. He recovered all my photos, which were very important to me. Thank you. Highly recommended. (Original) Estoy muy contento con el servicio de Alex, el nuevo empleado. Le agradezco mucho su ayuda. Me ayudó con el teléfono para transferir toda mi información y datos sin costo alguno. Recuperó todas mis fotos, que eran muy importantes para mí. Gracias. Muy recomendable. View on Google
Melissa Daniels
July 11, 2025, 12:40 a.m.
Great work, Sara and Alex. They both were really helpful and saved me from a huge problem. I appreciate you guys both😀 View on Google

Locations near Metro by T-Mobile 515 South Carrier Parkway

Authorized Retailer
Metro by T-Mobile 413 S Belt Line Rd
1.1 miles away
5.0
Authorized Retailer
Metro by T-Mobile 724 E Marshall Dr.
1.7 miles away
4.6
Authorized Retailer
Metro by T-Mobile 545 W Pioneer Pkwy
2.2 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.