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Metro by T-Mobile 23121 John R Rd - 23121 John R Rd
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In-store services at Metro by T-Mobile 23121 John R Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Hazel Park, MI to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 23121 John R Rd

Additional information about Metro by T-Mobile 23121 John R Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 23121 John R Rd

Bobbie Mojica
Oct. 20, 2025, 3:43 p.m.
Mohamed was extremely helpful and kind despite my frustration and impatience. He and his coworker deserve many thanks for their composure and generosity. View on Google
Rosemarie Alexander
June 16, 2025, 10:38 p.m.
I went into the hazel park metro by t mobil today june 16 2025 and was greeted by the manager who I call Mr M it is short for his long name.he was very helpful and friendly.i have been with the hazel park office for 6 years and always have had great service I am going over to t mobil now because I am offered a free phone for paying my phone bill on time and never having a late payment. I use to belong to the t mobil for 14 years before they moved out of hazel park I talked to a t mobil person today and his name was Blake He was so helpful in ordering my new phone thru t mobil he explained everything to me and answered all my questions. I am so thankful to both men for having great customer service .Blake wants me to meet back with him tomorrow to set up my new phone Thanks again to Mr M from Metro by t mobil and to Blake from T mobil .every employee should treat customers with customer service like these 2 guys do. . View on Google
nicole nikole
June 8, 2025, 10:34 p.m.
Amin was so helpful he explained every plan and didn’t just try to sell us something just to make a sell. He was polite and very patient. If you need help or a new phone go see Amin on Saturdays and sundays View on Google
Milad Shakir
May 28, 2025, 12:20 a.m.
very positive experience at this location Great service was provided by Blake .he is great person to deal with .went above and beyond.always ready to provide great help and service.would recommend him to any one .he is honest and very helpful.thank you Blake . View on Google

Locations near Metro by T-Mobile 23121 John R Rd

Authorized Retailer
Metro by T-Mobile 855 E 9 Mile Rd
0.9 miles away
Authorized Retailer
Metro by T-Mobile 22862 Dequindre Rd
1.1 miles away
4.9
Authorized Retailer
Metro by T-Mobile 2197 E 8 Mile Rd
1.6 miles away
4.6

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.