English | Español

Featured products at Metro by T-Mobile 1001 E Johnson Ave

Shop all products
Metro by T-Mobile 1001 E Johnson Ave - 1001 E Johnson Ave

In-store services at Metro by T-Mobile 1001 E Johnson Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Jonesboro, AR to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1001 E Johnson Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1001 E Johnson Ave

Zoey Martin
Dec. 22, 2025, 4:01 p.m.
I love this place. If you're considering metro, GO TO THE JOHNSON STORE!!!! Every single time I visit the Johnson store, I receive great service and most importantly, great value for my money. The Johnson store has never tried to scam me or force me to purchase accessories that I never asked for. At the Nettleton store, they'll tell you a phone case and screen protecter is included in the price of the phone but make sure you get that receipt so you can see how they charged you an extra $32 for each one. ONE phone (a free one, mind you) and one new line would've costed me over $220 at the Nettleton store because they try to scam people. The Johnson store has NEVER done me wrong and I'll keep coming back every single time I need a phone, I won't go anywhere else. I think the lady who usually helps me is named Mel? But I can't remember lol she's always AMAZING and looks out for her customers instead of trying to figure out ways to sneak in commission sales like the Nettleton store does. She's honest about pricing and always tries to help you get the best deal she possibly can. If she ever quits that job, I'll never step foot into a metropcs store again in my life. LOVE HER!!! View on Google
Euda Iglesias
Oct. 24, 2025, 9:32 p.m.
Great service from the workers. View on Google
Shalanda Woolbright
Sept. 10, 2025, 4:19 p.m.
Awesome View on Google
tishaw7
Aug. 12, 2025, 5:17 a.m.
Got a phone great service View on Google

Locations near Metro by T-Mobile 1001 E Johnson Ave

Authorized Retailer
Metro by T-Mobile 2509 E Nettleton Ave
1.6 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.